6. Write and send press releases for your web site. Use a strong headlines, make it newsworthy, and tell journalist why their readers would like it.

7. Use a lot of headlines on your web site and ezine. Some types of headlines are free offers, questions, problem solvers, sales, and statistics.

8. Design graphics, templates, buttons and banner ads for other sites. Allow people to use them in exchange for your web link on their home page.

9. Use time saving promotional software. You can automate your search engine submissions, posting to online classified sites, etc.

10. Advertise your online business by dressing in clothes that are imprinted with your ad. It could be a T-shirt, ball cap, coat, etc.

CUSTOMER SERVICE STARTS AT HOME

It is important to remember that good customer service starts with employees that are happy to serve customer. Take care of your employees and they will take care of you. Make sure their needs are met and do what you can to create a workplace free from negativity and full of motivation and recognition for creativity. Happy employees love their job and it shows when they provide a service or product to your customers.

TIME’S UP!

If an idea, plan, or strategy is not working, bring it to an end. So often, managers are faced with realization that perhaps system which was put in place to increase customer service is not going to produce positive results after all. Still, they are reluctant to drop curtain due to pride or hoping that with just a little more time plan could still be effective. Forget it. If it’s not working, move on to something else. Shut it down and start something else. There is no use in wasting customers’ time and business in hope that whatever method is being used will eventually work out. Out with old, in with new is good advice.

Above all, remember that customer service is single most important thing to consider in your business, second only to taking care of your employees. Be willing to be flexible and get involved in process of customer service in any way possible, no matter how high on food chain you are. Not only will this serve as a good example to your employees but it will increase level of service that your customers receive.

Myron Curry is President and CEO of BusinessTrainingMedia.com a leading corporate training and development company based in Encino, California. Myron has over 20 years of successful management experience with leading fortune 500 companies and has written numerous articles. You can contact Myron at: myron@business-marketing.com or visit his company's website http://www.businesstrainingmedia.com