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To turn a prospect into a customer you must make them an offer and show them how to respond to offer. There are two ways to get response. The hard and soft response request. The difference between them is commitment you require from them. A hard request might mean that they must commit to speaking with a representative or even committing to product or service at that time. A Soft Response on other hand could mean getting a free brochure. The value of each response differs as well. The CPP (Client Per Prospect) Rate is much lower from a Soft Response Request than a Hard Response Request. The way you decide to go will depend on your circumstances. Direct sales should always close with a Hard Request. Whereas a department store would work better with a soft response. You must decide on your best Response Requests.
Gaining response is what we call activating your prospect.
Important rules to calling a prospect to action: 1) Be Prepared and know answers. 2) You must show, tell and/or demonstrate to prospect what he/she hey are buying. 3) You must make an offer that is too good to be ignored.
A few techniques used in activating a prospect: 1) The "Free Sample" 2) The "Great Introductory Deal" 3) The "No-Risk Offer"
In Closing: My goal here is to open your eyes to a process in action. These are just a few ideas to help you along in process of gaining response. As always I invite you to read more of my articles on marketing tips to help you succeed in business. Find more of my articles at "The InfoZone", largest Business & Marketing Article Archive on Internet. http://www.MakingProfit.com/articles
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