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There's magic in this, real magic. You go
extra mile. You do your advance research with more care. You probe. You diagnose more deeply. You identify
points of pain. Then you prescribe with more care.
In your early discussions with
decision-maker, you may ask, How will we know this program is a success? What outcomes, outcomes we can see and touch, will tell us you got
value you desire? What will have improved after I do my job?
You then develop your proposal with even more care. If you market a service,
intervention you recommend may expand to include one-on-one, in-depth interviews with different management levels.
You, as
outside expert, may recommend an Executive Retreat to dig deeply into possible high-level policy changes. Why? Brilliant Australian expert, Ivan Frangi, says that without senior management buy-in, your proposal won't stick. This Executive Retreat requires your presence, of course, as leader and moderator.
After this, a Management Overview is appropriate. Why? Because, as Ivan said, it takes management/supervisors support after your program to keep
troops on course. The Management Overview naturally includes you as guide and facilitator!
Lavish your essence on implementing desired outcomes for all concerned. Arrange to be available to respond to questions for a full year after you complete your work. And for down-the-road consultations with management as needed.
If you market services, develop a fee for your services based on
value to
client and not on
time you invest. This is called value-pricing. It's
only way to go. After all, you're
Doctor. Your client is investing in your experience, your know-how, and your wisdom, not in your time. Blue-sky fantasy outcomes:
Some problems are unsolvable at
level of
problem. The roots of
distress may be at a higher management level. There may be deeply seated philosophical challenges requiring major management surgery. Intervention may be appropriate at
Board level.
You may choose to recommend-or to bring in-a specialist to share
challenge. You may choose to decline an all-but-impossible assignment.
Take these profit-boosting actions now:
1. Resolve that effective now you do not market products or services. You market outcomes exclusively.
Outcome delineation is
source and
root system of success in selling or marketing.
2. Target senior management exclusively.
This level has
budget and
willingness to invest in
outcomes they want.
3. Pour your heart and your energy into in-depth pre-proposal research.
You uncover hidden causes; you discover new insights; you create golden handcuffs; you get to know and understand
key players. What's more, key decision-makers get to know and appreciate your true value.
4. Don't bite off more than you can chew. Decline challenges that are over your head.
5. Produce graphic support tools that are works of art.
Make these too valuable, too dense with wisdom, too physically handsome to toss out.
6. Set outrageous penetration goals for each target client.
Finally, remember this: Your goals are in
service of your mission. Your missions are in
service of your destiny. Your destiny is in
service of your legacy.

Burt Dubin, a 20 year veteran of the business of speaking, coaches and mentors speakers and wanna-be's world-wide. For samples of his wisdom, simply go to his web-site, or e-mail Burt at burt@SpeakingBizSuccess.com. Down-load some of the 20 FREE articles and 26 FREE newsletters. 1 Speaking Success Road, Kingman, Arizona 86402-6543, USA. Phone 1-800-321-1225. Fax 928-753-7554. E-mail Burt at: