Customer Focus - Just Simple 5 Things You Need to Think AboutWritten by Martin Haworth
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Easy To Buy With advent of internet, making it easy to purchase is vital. Why not make purchases from comfort of your home study or workplace office? So having your people who are available, exactly when your customer wants them, to make payment for goods and services relly easy is a serious point worth considering. Even in shops, sensitivity of simply having staff focused on delivering very best of attention is critical. Every day there may be threats to different shopping channels, so adage that you 'only have one chance to make a first impression' is becoming ever more important.Trusted Follow Up By ensuring that you have all your ducks in a row so far, sustainably building whatever business you are in, is vitally dependent on how you handle ongoing customer service. Indeed if you are only focusing on a one-time purchase, then, frankly, you are not going to have much of a future. Repeat business is very inexpensive for you, so an investment of post-purchase excellence is very worthwhile. By focusing on these five elements, teasing out consequences with your management teams, you will have a great chance of making business progress. If you choose not to take time to analyse what you truly need to do, there will be a jeopardy for you in not to distant future.
© 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - with a live link if you can).
| | The Benefits Of Incorporating Your BusinessWritten by Kate Smalley
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If you incorporate in a tax-free state like Nevada or Delaware, there are no state income taxes. Therefore, if you’re in 28-percent tax bracket and shift $50,000 of your personal income into a corporation, you could save about $14,000 per year. (This figure includes money saved by not paying social security and Medicare taxes). Corporations also enjoy ability to deduct business operating losses. In fact, they have very few restrictions on operating and capital losses. You can generally carry losses back three years forward for 15 years. But sole proprietorships have stricter rules. They’re also subject to a higher probability of a tax audit if there are losses. Speaking of audits, that brings us to another benefit of incorporating. Corporate returns have fewer "red flags" than individual returns. Consequently, IRS conducts fewer audits on corporations than individuals. Fringe Benefits and Other Deductions Corporations also enjoy a variety of fringe benefits and other deductions. A corporation can set up a 401(k), for example, that would allow you to exclude a higher amount of income than a regular IRA. And employee savings may also be doubled with a corporate matching program. Corporations also can deduct 100 percent of health insurance premiums paid on behalf of an owner-employee. Additionally, a corporation can deduct other expenses like automobile insurance, education benefits and life insurance. But for sole proprietors, these expenses are subject to strict limitations (if deductible at all) and can be "red flags" that trigger an audit.
Kate Smalley Connecticut Secretary Specializing in Transcription Services kms@connecticutsecretary.com http://www.connecticutsecretary.com
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