2.Acknowledge rather than agree. It is possible to acknowledge that someone has a different point-of-view than you have without agreeing with their point-of-view. What happens, more often than not, is that more strongly someone disagrees with us, more adamant we becoming about convincing them we are right. Before situation gets out of control, ask yourself, “How important is it that they agree with me?” If answer comes down to a matter of personal pride – let it go. Acknowledge and respect other’s views, fact that you have a conflicting opinion and allow conversation to drift to another topic.

3.Express your emotions. Expressing empathy and being emotionally honest is one of things that will make you a true leader. Everyone you work with already knows you are human. When you share your strengths, weaknesses, triumphs and trials honestly with those around you, you make a more personal connection. Let us never forget, people follow those they like. While your primary concern at office may not be to make friends; opening yourself up to your team will help develop a sense of trust and loyalty towards you.

4.Stay in integrity with your values. Emotional control does not equate to silence. Just opposite. When a difficult subject needs to be addressed, you will be fully able to do so… with a level head. When truth needs to be told, you will be a person other’s look to. By showing others you are filled with integrity and you stand by your values will help to define your reputation. Respect always follow those whose “yes” means “yes” and whose “no” means “no”.

5.Tactfully handle negative. It seems, regardless size of organization you work for, that negative people will always be present. These are ones that continually complain, create confrontations and lack control of their emotions. If their contribution to your team does not outweigh damaging attitude, you may want to consider having them transferred to a position where they would be more suited. Be aware of these personality types. Also be prepared to handle challenges they will bring to you as you prepare to develop your new emotional steadiness.

Progressive leaders are emotionally stable leaders. They are ones others turn to during a crisis. They are ones that become beacon of true leadership. They are ones that make it to top!

Carole is President and Executive Coach of Progressive Leadership, offering executive coaching, organizational development consulting and leadership development training. Improve your business relationships, communication, team performance and bottom line starting now. Visit http://www.progressiveleadership.com for more info & subscribe to Carole’s FREE Ezine.

6. Understand The Situational Dynamics In order to negotiate successfully, you must understand dynamics of situation. Identify your role and role of your adversary. Know what are "power positions" of each role. The dynamics of negotiating in a parent/child relationship are significantly different than dynamics of and employer/employee negotiation. Be certain your desires are appropriate and achievable in terms of situation.

7. Never Lie Very few negotiations are a single contact event. With possible exception of making large purchases, most parties involved in a negotiation have continued contact after negotiations are completed. When you are caught in a lie, and it is inevitable that you will be, your future credibility will be lost.

It is possible to prepare to handle those areas where need to lie may be felt. Examine areas where your case is weak. Work to strengthen your case. In those areas that remain vulnerable, prepare how you wish to handle them should they arise.

8. Be Fair Negotiation is not an "I win, you lose" proposition. Webster's dictionary defines negotiate as "to bring about by mutual agreement". The best negotiators I know create "win - win" situations in every negotiation.

9. Don't Tip Your Hand Uncertainty is your key advantage in most negotiations. If your adversary knows what you desire most, your negotiating position is not as strong. Play it close to vest.

10. Be Flexible Understand that negotiation frequently involves compromise. Look for creative solutions to problems presented in negotiation. Make tradeoffs in order to gain those elements you most desire.

11. Winning Isn't Everything It is easy to get caught up in competitive spirit of a negotiation. Remember that point of negotiation is to reach a common agreement on how to move forward. While it may be possible to bludgeon your adversary into agreeing to your terms, this does not create "mutual agreement" that makes for a truly successful negotiation.

12. Quit While You Are Ahead Too many people have to see just how far they can push a negotiation. They have to try to get just one more concession. This attitude can be a deal breaker. The best negotiations are brief and to point. Get agreement on your major points and stop. Additional items can be addressed in subsequent negotiations.