Consumer Effort and The Purchase Decision

Written by Darrin F. Coe, MA


Continued from page 1

So, consideringrepparttar online consumption experience from a behavioral psychological viewpoint, consumers will be less loyal to websites in which their experience is not positive, and their efforts to obtain information are not conveniently rewarded.

Online interactivity needs to be pleasurable, and information should be provided in an up front, easily acquirable manner. This means examining your purchasing process, your information gathering mechanisms, and your search and information acquisition mechanism in such a manner as to render them client center, pleasurable, and functional.

Remember, online consumers will be more likely to engage in a purchase process ifrepparttar 100663 perceived benefit ofrepparttar 100664 product or service outweighsrepparttar 100665 perceived effort to acquire that product or service.

Darrin F. Coe, MA holds a master’s degree in psychology and operates “The Center for Understanding Consumer Thinking” at http://dcoe1.tripod.com. His latest information product “The Internet Consumer Exposed” is available at http://dcoe1.tripod.com/exposed1 contact him at coe@ris.net.



Darrin Coe operates the "Center For Understanding Consumer Thinking" at http://dcoe1.tripod.com and is the author of "The Internet Consumer Exposed" at http://dcoe1.tripod.com/exposed1


Online Advertising Primer

Written by Ric Shreves


Continued from page 1

How do you structure payment? Different campaign types use different payment models. While a Duration Campaign is likely to charge a flat fee,repparttar two other types mentioned above use CPM and CPC.

CPM (Cost Per thousand): CPM is used for Impression Campaigns and representsrepparttar 100662 cost per thousand impressions. For example, a website that charges $5,000 per banner and guarantees 250,000 impressions has a CPM of $20 ($5,000 divided by 250). You banner will run untilrepparttar 100663 250,000 impressions are achieved, then it will be removed.

CPC (Cost Per Click): CPC is used for Click Campaigns and representsrepparttar 100664 amount you pay each time someone clicks on your ad. Some programs, like Google’s AdWords, provide a bidding system where you bid for a position onrepparttar 100665 page in terms ofrepparttar 100666 maximum you are willing to pay to appear in that position. The actual price you pay is not determined untilrepparttar 100667 page is displayed andrepparttar 100668 various bids are taken into account. If you pay in advance, your ad runs untilrepparttar 100669 number of clicks you purchased is achieved, thenrepparttar 100670 ad is removed. If you are billed monthly,repparttar 100671 total clicks forrepparttar 100672 month are tallied thenrepparttar 100673 amount ofrepparttar 100674 charges billed to you.

How do you measure success? While every firm has their own benchmarks for measuring performance,repparttar 100675 two metrics described below are commonly used.

Click Through Rate (CTR): CTR isrepparttar 100676 rate at which visitors click on an advertisement. It is usually calculated as a percentage ofrepparttar 100677 ad impressions. If you are doing 0.2% or higher, you are doing well.

Conversion Rate: This metric refers torepparttar 100678 rate at which users complete a sale or registration once they reach your site. Calculating conversion rates can be a bit of an art form, but if you tie your ads to pages that give clear links torepparttar 100679 action you desirerepparttar 100680 visitor to take, for example registration for a newsletter or site membership, you can benchmark this with some accuracy.

Of course there is much more torepparttar 100681 world of online advertising then this short list, but at least it is start. Online advertising has been growing up fast and it is now possible to find people who are fluent in buying for this media. Shop around and find a professional and you will benefit inrepparttar 100682 long run.

written by: Ric Shreves, http://www.waterandstone.com

Ric Shreves is an Internet consultant and author specializing in web technologies. He is a partner in Water & Stone, a web design agency focused on Mambo, osCommerce, and other open source tools. Read more of his work online at: http://www.waterandstone.com.


    <Back to Page 1
 
ImproveHomeLife.com © 2005
Terms of Use