Communication Keys for SuccessWritten by Jeffrey W. Drake, Ph.D.
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Strive for Open Communication Strive for open and direct communication with others. A manager or supervisor can speak in a direct and clear manner and still show respect for other person. Clear expectations provide direction for a job well done. Share Information Share appropriate information with others. Organizations are realizing that they are all on same team. Better sharing of information means that managers, supervisors and frontline employees are better informed and can provide improved customer service. Reprint Information Your organization may reprint this article for your newsletter, online publication, or mailing list. We ask that you print the: * article in its entirety; * byline of writer; * information about writer, which is available at end of each article; and * contact information, including our toll-free phone number in U.S. (800-886-2MAX) and website address (www.AchieveMax.com) We would appreciate a tear sheet or electronic copy of articles you reprint.

Jeffrey W. Drake, Ph.D., is a professional speaker for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Dr. Drake has made presentations ranging from time management to empowered teams and project management to communication styles. For information, call 800-886-2MAX or visit http://www.AchieveMax.com.
| | Dealing with ConflictWritten by Jeffrey W. Drake, Ph.D.
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Can you imagine what kind of conflict a get-the-job-done supervisor would get into with a think-about-the-details type person if supervisor didn’t respond appropriately to their style? The get-the-job-done supervisor probably may have greater success with enthusiastic adaptive type person. The enthusiastic adaptive type person tends to react immediately and adapt to different work experiences as long as they are interesting and motivational. By understanding other person’s point of view, managers and supervisors will have a more productive work environment. Reprint Information Your organization may reprint this article for your newsletter, online publication, or mailing list. We ask that you print the: * article in its entirety; * byline of writer; * information about writer, which is available at end of each article; and * contact information, including our toll-free phone number in U.S. (800-886-2MAX) and website address (www.AchieveMax.com) We would appreciate a tear sheet or electronic copy of articles you reprint.

Jeffrey W. Drake, Ph.D., is a professional speaker for AchieveMax®, Inc., a firm specializing in custom-designed keynote presentations, seminars, and consulting services. Dr. Drake has made presentations ranging from time management to empowered teams and project management to communication styles. For information, call 800-886-2MAX or visit http://www.AchieveMax.com.
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