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NOISE
1.Uncurbed cell phone use 2.Strident and harsh tones of voice 3.Talking too much or too loudly 4.Nervous habits – scraping nails on a blackboard, tongue-clicking, finger tapping, throat clearing, humming, talking to yourself out loud 5.Playing music inappropriately 6.Misbehaving pets and children – a dog that barks all night; children out of control in a restaurant 7.Unpleasant voice – cackling laugh, nasal twang 8.Wheezing, coughing, gagging, snoring, snorting, burping, farting, hawking phlegm 9.Inappropriate crying or laughing 10.Disturbing someone’s sleep 11.Loud noises – honking horn, banging desk or cabinet, scraping chair, slamming books, fist or door 12.Drunk and disorderly conduct
MOVEMENT
1.Fidgeting, banging, bouncing, swaying in conversation 2.Moving too fast (don’t startle people) or too slow (“Sunday drivers”) 3.Any unwanted body contact – hugging, hitting, touching 4.Physical harm to another 5.Standing too close
ODORS
1.Body odor 2.Bad breath 3.Cheap dry-cleaned clothes, moth balls on
sweater 4.Too strong cologne in closed quarters 5.Burning incense, scented candles, cigarette or cigar smoke 6.Food – bringing sauerkraut into
break room, or sardines
VISUAL
1.Exposing body parts inappropriately – cleavage, butt cracks 2.Unclean or unkempt 3.Inappropriate apparel 4.Inappropriate self-grooming in public – cleaning your ears, scratching your genitals, picking your nose 5.Gestures and expressions – rolling eyes, sneering, giving
finger, glowering 6.Nervous tics and mannerisms – biting your lip, playing with your hair 7.PDA – public displays of affection
WORDS
1.Profanity 2.Inappropriate sexual references 3.References to body processes and elimination 4.Provocation – saying things designed to arouse (controversial issues such as race, religion, politics and sex) 5.Gossip, slander and libel 6.Complaining, whining, catastrophizing 7.Inappropriate self-disclosure (traumas, addictions, your sex life) 8.Badgering, belaboring, pontificating, or boring others. Know when is enough. 9.Put downs, degrading, insulting, bullying 10.Offering unsolicited advice 11.Monopolizing air time 12.Ignoring someone 13.Shaming and blaming 14.Attacking, sarcasm
EMOTIONS
1.Negativity 2.Hostility 3.Self-pity, victimization 4.Pessimism 5.Copping an attitude 6.Spreading doom and gloom 7.Anxiety without boundaries
BODY FLUIDS
1.Spitting, slobbering 2.Coughing 3.Sneezing 4.Touching someone else’s food or drinking from their cup 5.Unwanted kissing 6.Not flushing
toilet 7.Blowing your nose at
table
In essence, picture a space around yourself and around
other, including space that’s shared (public restroom, airport waiting room). Be good to that space. Treat it with respect.
THE GOLDEN RULE
How do you know what’s respectful? Empathy. Do unto others as you would have them do unto you.
LET IT ALL HANG IN.
Somewhere along
way, “let it all hang out” got out of control. We now need to protect ourselves from one another. Your emotional state, for instance, needn’t be commented upon continually. Nor do we need to know intimate details about your sex life. War stories afflict
hearer as much as
original recipient. Advice and opinions are best received when invited. Depression is depressing.
It isn’t all about you. It’s about you and
others in your environment. Don’t “Jaba
Hut” others. Stay in your space.
Space violations engender negative emotions. Emotional management is Emotional Intelligence.
CORRELLARY: When you develop your own Emotional Intelligence, your world will become less rude. Rudeness is a closed feedback loop. People become rude because they’ve been treated badly, and then they turn around and do
same thing. When you’ve been assaulted with too much rudeness too long, you become hostile. You quit caring about
other.
CHANGE YOURSELF. CHANGE YOUR WORLD.
Clients often tell me after EQ work with me, how much nicer people are. There are some people who are inveterately rude, it’s true, but there are other people who are reacting to what’s coming at them. When you’ve learned to manage yourself, and those around you, you naturally elicit respect.
STOP THE MADNESS
So how do we stop this epidemic of rudeness? Start with yourself. Take a look at
list and see how you’re doing.
Then start being POLITE. It’s from
Latin “polished” – smooth, round, with no rough edges.
According to m-w, it means “showing or characterized by correct social usage; marked by an appearance of consideration, tact, deference or courtesy; marked by a lack of roughness or crudities.”
Practically speaking? ·Hold
door open for someone. ·Say “please,” “thank you,” “excuse me,” and “may I?” ·Turn off
cell phone. ·Modulate your voice. ·Don’t force your opinions on others. ·Smell good. ·Talk nice. ·Be considerate. ·And work with an EQ coach!
P.S. “Might makes right” only in
barnyard. If you’re abusing others with rudeness because you’re
boss,
father,
owner,
richest, or
biggest, shame on you!

©Susan Dunn, MA, Emotional Intelligence Coach and Consultant, http://www.susandunn.cc . Coaching, business programs, internet courses, teleclasses and ebooks around emotional intelligence. Mailto:sdunn@susandunn.cc for FREE ezine. I train and certify EQ coaches. Email me for information on this fast, affordable program with no residency requirement.