4. Create a folder and name it "Answer" or Take Care Today" or whatever works for you. This is for email that needs your attention but not immediately but don't have time to take action upon arrival. Move it to that folder. When you return to email box, you don't have to wade through a ton of email to find it.

5. Use a spam filter like Mailwasher, that gives you control over which email to receive. This software lets you preview messages while they are still on server. It also marks potential spam and blacklisted email. Just by looking at email addresses you can determine friend or foe and delete from server without ever downloading it.

I discovered this was a great way to preview friendly mail before downloading it. Many times I was able to obtain information needed without downloading and opening it in my email box. This is has been a big time saver and helps keep email down in inbox. http://www.mailwasher.net

These are just a few of tips and techniques that have been shared on those calls. What strategies work for you? Why not share them. I'll print them in a future issue giving credit where credit is due.

Good news is that there is hope in becoming a reformed junkie...start out by making your coffee first before checking your email. Make toast while it's downloading, that way you can have breakfast while your reading.

The Boundaries This is about "showing them ropes". Be very clear about accomplishments and priorities. Clarify what you expect in terms of quality, quantity, timeliness and cost. If there are "do's and don'ts, just tell them. They need to know unwritten rules, and how they'll know when to stop, use caution, or go for it.

The Support This is about "the safety net". Give them a clear picture of how you'll support them and what to do when things go wrong. Tell them how they can work best with you. Introduce them to other key people they can rely on. If at all possible get them a mentor.

Once you've created plan, implement it through a series of conversations. Commit to regularly scheduled, two way conversations that create an open, safe environment for new manager to get what he/she needs to succeed.

Although not all encompassing, a plan like this will create a foundation from which you can build. The results can significantly increase chances of success for your new manager. And, after all, your reputation depends on it.