10 Things Managers/Supervisors Should Know When Dealing With Staff

Written by Rick Yost & Lorna Reitberger


When dealing with staff, whether it's in a cafe, gas bar, clothing store, etc, it can be frustrating sometimes. Butrepparttar staff is only as good asrepparttar 104648 management is! Worth repeating, often a management person forgets this and expects something fromrepparttar 104649 staff that they themselves fail to supply. So below are a few helpful examples to think about if you'd like to retain a content and happy staff. 1. If you have to have a grievance with a particular member of your staff, Don't do it in front of customers. Surprisingly this happens alot. 2. As well, don't do it in front ofrepparttar 104650 other staff. Setting an example you think or maybe creating an atmosphere of discontent would be a better description. Not only have you embarrassedrepparttar 104651 person butrepparttar 104652 other staff has now realized they could be next. 3. Set positive examples to your staff. If you're positive, they'll be positive 4. Try to always address your staff by their name. Personalization always creates warmth and a warm person will always try harder. 5. Simple common courtesy like please and thank you go a long ways inrepparttar 104653 managerial field. We all want to be treated like a human being.

Why "Free Agent Thinking" Is Good For Your Company

Written by Lora J Adrianse


It's no secret! Day after dayrepparttar news is riddled with companies who are moving operations to other countries or completely closing their doors. Those who remain must transform themselves to lean, mean, businesses with a constant eye on reducing costs.

Forrepparttar 104647 first time,repparttar 104648 baby-boomers are finding themselves in an unpredictable work environment. They are shaken byrepparttar 104649 instability of whatrepparttar 104650 future holds...and with good reason.

Company messages are mixed. On one hand, they talk about wanting to be "an employer of choice" with a reputation for retaining talent. Onrepparttar 104651 other hand, they needrepparttar 104652 ability to be fluid...fluid enough to restructure and reorganize to meetrepparttar 104653 constantly changing needs ofrepparttar 104654 market.

How then, do you walkrepparttar 104655 fine line between wanting to retain without implying promises forrepparttar 104656 future?

Encourage "free agent thinking". In other words, releaserepparttar 104657 golden handcuffs.

* At every opportunity tell them you know they have many employers to choose from, and thank them for choosing you.

* When you communicate change, send a message that change isrepparttar 104658 "norm" in today's economy. Replace "message spins" with truth and hard facts.

* Teach them to embracerepparttar 104659 mindset of personal branding and how to approach their work as if they are in business for themselves.

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