10 Things Managers/Supervisors Should Know When Dealing With Staff

Written by Rick Yost & Lorna Reitberger


Continued from page 1
6. Try to always encourage your staff to keep their breaths fresh by mints or even brushing their teeth once in awhile. Simple but how long are you going to stay with that salesperson when their breath is melting your glasses? 7. Always try to encourage safety. If your staff knows you're concerned about them, they'll be happier. A happy person is always nice to be around, your customers and clients will notice this as well! 8. As withrepparttar breath, proper dress and appearance should always be encouraged. 9. If you have to deal with a member over something very personal like you're new waiter has a 4 inch nose ring and two tables just walked out over it. Try being compassionate withrepparttar 104648 staff member. Use firmness but understanding of his/her feelings when doing so. 10. Never ever loose your temper and make your staff feel inadequate. If you feel you're going to loose it, walk away and come back when you're calm or try another managerial staff to deal with it. It's better to wait than to create a situation that once happens cannot be reversed. Remember a happy staff is a producing staff!

Rick Yost is a free lance author both online and off. Being involved as publisher and editor of the local community paper where he resides for over two years has given Rick the knowledge and experience that enables him to put to paper his delicious sense of humour as well as his ability to keep the reader reading. http://www.abetterlover.com Lorna Reitberger has being in the retail and sales dept. of various businesses in her career.


Why "Free Agent Thinking" Is Good For Your Company

Written by Lora J Adrianse


Continued from page 1

* Make sure every employee at every level understandsrepparttar state ofrepparttar 104647 business. Be sure they know how their performance contributes torepparttar 104648 business results. Tell them whatrepparttar 104649 business needs from them to be more successful.

* Help them be prepared by offering resources and encouragement to keep resumes up to date.

If you were thinking this is a little radical and you would be crazy to take this advice...THINK AGAIN!

* People who think like free agents act as if their future depends on every thing they do, or don't do. They have a sense of personal responsibility and personal power.

* Free agent thinkers understand that every person they encounter is a potential customer, or can lead to a customer...so they treat everyone like a valued customer.

* Free agent thinkers anticipate change and understand thatrepparttar 104650 competition is tough. They learn to takerepparttar 104651 good withrepparttar 104652 bad, but they rarely consider themselves victims of circumstance.

Do your employees a favor. Encourage free agent thinking. As a company, yes, you'll have to work harder to keeprepparttar 104653 talent you want to keep. And yes, you'll probably lose some. Which is better for your business...people who are actively engaged and appreciaterepparttar 104654 opportunity, or people who are just waiting for their next paycheck? You decide!

As the owner of Essential Connections, Lora Adrianse is a catalyst for clients who aspire to achieve optimal results. She is accomplished in developing employees at all levels, a seasoned business manager, and is passionate about helping clients build extraordinary business relationships with colleagues and customers She can be reached through her website www.connectionscoach.com


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