.com Not Listed in Regional Yahoo? Don’t Despair! By Glenn Murray *
If you’re a non-American business with a .com web address, and your regional Yahoo ranking is important to you, then my story might interest you.
Recently my copywriting website dropped out of Yahoo’s Australian rankings. For quite a while, it had been at number 1 for my primary keywords “advertising copywriter”, “copywriter”, and “website copywriter”. But then it suddenly disappeared. I clicked through about 10 pages of results, and it was nowhere to be seen. I then searched for my domain, and Yahoo couldn’t find it.
Something smelt fishy.
I’d done nothing ‘naughty’ to my site to warrant a ban, and I still had heaps of links to my site (actually, I had more than ever before).
I’m an Australian advertising copywriter. I’m based just north of Sydney and I host my website with a major Australian host. But my web address is a .com, not a .au. I started thinking this might be problem.
So I emailed Yahoo support, explaining problem, and sharing my thoughts on cause.
And all of a sudden, nothing happened.
So I waited. And I waited. And I waited. And finally, after about a couple of weeks, I received an email from a Yahoo support representative informing me – incorrectly – that my keyword wasn’t featured in my page title or description. I should remedy this shortcoming and re-submit my site to Yahoo.
Frustrated, I replied. I repeated important facts from first email just to ensure they’d listened. They hadn’t. They hadn’t even searched for my domain to confirm that Yahoo no longer recognised it.
When they got back to me this time, they had started paying a bit more attention. The support rep confirmed my suspicion that Yahoo had excluded my site because of its .com URL. Her very helpful solution was that I should change my domain to .au! She included some ridiculously complex instructions for how to do so, and sent me on my merry way.