Your Company and Your Office Phone System

Written by Jason Morris

The telephone is an extremely important piece of equipment and a good office phone system is atrepparttar centre of any smoothly run company. In today’s modern corporate environment it is impossible to do business without them. A good office phone system enables you to stay in touch with your staff and your customers at all times, helping to improverepparttar 147328 profitability and efficiency of your company.

By using your office phone system to take advantage of features such as voice mail and call forwarding. You will be able manage all incoming calls and direct callers torepparttar 147329 correct department. By implementing a multi line office phone system, your customers will be able to call on more than one line, increasingrepparttar 147330 efficiency of your office. You can even set up some office phone systems with distinctive ring tones, again allowing you to direct certain callers to other departments within your company.

Some handsets for your office phone system can be easily programmed to suitrepparttar 147331 individual needs of a user. You will be able to make use of speed dialling by programming frequently used telephone numbers intorepparttar 147332 handset, thus increasingrepparttar 147333 efficiency of your office phone system.

What Is VoIP and How Does It Work

Written by Jason Morris


The way we make phone calls is changing. In fact in many circumstances things have already changed. Take long distance calls for instance, many service providers are already using a technology called Voice Over IP or VOIP for short. If you have never heard of VOIP before, thenrepparttar following article will changerepparttar 147327 way you think about how long distance phone calls are being made now, and about how all phone calls will be made inrepparttar 147328 future. Voice Over IP (VOIP) is a method for turning analogue audio signals into digital data that can be transferred overrepparttar 147329 internet.

You may be asking yourself how this is useful. Well think about it for a few seconds. If it is possible to turn analogue signals into digital data, then VOIP can turn a standard internet connection into a method for placing phone calls anywhere inrepparttar 147330 world virtually free, except for your internet service fee, enabling you to bypassrepparttar 147331 phone companies entirely.

Voice Over IP (VOIP) hasrepparttar 147332 potential to completely revolutioniserepparttar 147333 wayrepparttar 147334 worlds phone systems operate. There are many VOIP service providers that have been around for a while, and are growing steadily. Nowrepparttar 147335 worlds leading telecommunications operators are waking up torepparttar 147336 endless possibilities of this new technology, setting up VOIP calling centres aroundrepparttar 147337 world and promotingrepparttar 147338 sales of Voice Over IP phone systems.

Making a call

With VOIP phone systems it is possible to make a call in one of three ways:

ATA (gateway) – The simplest way to make a VOIP phone call is throughrepparttar 147339 use of ATA’s (analogue telephone adaptor) sometimes called gateways. These devices enable you to make use of your existing standard analogue phones. You simply plug your standard handset intorepparttar 147340 ATA (gateway) then connectrepparttar 147341 ATA to your computer or your internet connection, enabling you to make VOIP calls. An ATA takesrepparttar 147342 analogue signal from your standard phone and turns it into a digital signal that ready for transmission overrepparttar 147343 internet. Some ATA’s (gateways) come with additional software that is loaded onto a host computer, enabling you to configure it for VOIP accurately.

IP Phones – These handsets look just like normal standard handsets. They have an RJ 45 Ethernet connector instead ofrepparttar 147344 standard RJ 11 connectors. These phones have allrepparttar 147345 necessary software and hardware to handle VOIP calls already built in them. They connect directly to your router, providing a very fast and cost effective entry intorepparttar 147346 world of Voice Over IP.

Computer to computer – This isrepparttar 147347 easiest way to make use ofrepparttar 147348 VOIP technology. There are many companies offering cost effective software that you can use for this type of VOIP. Usuallyrepparttar 147349 only charge you pay isrepparttar 147350 monthly one from your internet service provider, even for long distance calls. All you need is a microphone, speakers, a suitable sound card and a fast internet connection.

Chances are that you have already made a VOIP call without even realising it. The major phone companies already use VOIP to route thousands of long distance calls through a circuit switch and into an IP gateway. This is then received by a gateway atrepparttar 147351 other end and then routed to another local circuit switch. More and more companies are installing VOIP phone systems, andrepparttar 147352 technology will grow and grow until it finds its way into every business and household acrossrepparttar 147353 globe.

VoIP Features

Because with VOIP you can make calls from anywhere you have access to a broadband connection, users can take their IP phones or ATA’s with them on trips and still have access to what is essentially their home phone.

Some people use a softphone to access their VOIP service. A softphone is a specially developed software application that loadsrepparttar 147354 VOIP service onto your desktop computer or laptop. Some even have an interface onrepparttar 147355 screen that looks like a traditional phone. These softphone applications allow you to place VOIP calls from your laptop; anywhere inrepparttar 147356 world you have access to a broadband connection.

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