Human Resources personnel, professional recruiters and various other career experts all agree: one of
best ways to prepare yourself for a job interview is to anticipate questions, develop your answers, and practice, practice, practice.There are plenty of websites that offer lists of popular job interview questions, and knowing
types of questions to expect can be very useful. But knowing how to answer those questions can mean
difference between getting
job and getting
"reject letter."
HOW TO ANSWER QUESTIONS
First, know these important facts:
1. There is no way to predict every question you will be asked during a job interview. In other words, expect unexpected questions--they'll come up no matter how much preparation you do.
2. Treat any sample answers you find, such as in discussion forums, books or on Internet job sites, as GUIDES only. Do not use any sample answers word for word! Interviewers can spot "canned" answers a mile away, and if they suspect you are regurgitating answers that are not your own, you can kiss that job goodbye. You must apply your own experiences, personality and style to answer
questions in your own way. This is crucial, and it will give you a big advantage over candidates who simply recite sample answers.
3. Job interview questions are not things to fear, they are OPPORTUNITIES TO EXCEL. They allow you to show why you are
best person for
job, so instead of dreading them, look forward to them! The key is to give better answers than anyone else, and that's where your preparation comes in.
Now, take these actions:
1. Make a list of your best "selling points" for
position. What qualifications, skills, experience, knowledge, background, personality traits do you possess that would apply to this particular job? Write them down and look for opportunities to work them into your answers.
2. In addition to any sample job interview questions you find through various resources, you absolutely must develop your OWN list of probable questions based specifically on
job for which you are applying. Put yourself in
hiring manager's shoes… what kinds of questions would you ask to find
best person for this job?
3. Write down your answers to likely questions. Study
job announcement carefully. (If you don't have one, get one!) Note
phrases they use when describing
desired qualifications. You'll want to target these as much as possible when developing your answers. For example, if
announcement says they want someone with "strong customer service skills," make sure you include "strong customer service skills" in at least one of your answers. That will make a better impression than saying "I helped customers."
4. Review and edit your answers until you feel they are "just right." Read them over and over until you are comfortable that you know them fairly well. Don't try to memorize them; don't worry about remembering every word. Practice saying them out loud. If possible, have a friend help you rehearse for
interview.
Be A (Short) Story Teller
Make use of this old marketing tip: "Facts tell but stories sell." During a job interview, you are selling yourself. Whenever possible, answer questions with a short story that gives specific examples of your experiences. Notice I said "short." You don't want to ramble or take up too much time; you want to be brief but still make your point.
For example, imagine two people interviewing for a job as a dog groomer are asked, "Have you ever dealt with aggressive dogs?" Candidate Joe answers, "Yes, about 10% of
dogs I've groomed had aggressive tendencies." Candidate Mary answers, "Oh yes, quite often. I remember one situation where a client brought in his Pit Bull, Chomper. He started growling at me
moment his owner left, and I could tell from his stance he wasn't about to let me get near his nails with my clippers. I think he would've torn my arm off if I hadn't used
Schweitzer Maneuver on him. That calmed him down right away and I didn't have any problems after that." (NOTE: I know nothing about dog grooming; I made
Schweitzer Maneuver up for illustrative purposes.)
Don't you agree that Mary's answer is better? Sure, Joe answered
question, but Mary did more than that--she gave a specific example and told a quick story that will be remembered by
interviewers.
In today's job market where there are dozens of highly qualified candidates for each opening, anything you do that will make you stand out and be remembered will greatly increase your odds of getting hired.
Keep
Interviewer's Perspective in Mind; Answer His "What's in it for Me?" Question