Why it is important to provide after sale service?

Written by Cecilia Chang

Copyright © Cecilia Chang

Below is a situation I've met recently.

Early last month, me and my fiancé went to a furniture shop to look around for our new house.

Upon reachingrepparttar shop at chongpang, a popular place in Singapore, a lady approached us politely and passed us some files with pictures ofrepparttar 137474 furniture. We browse throughrepparttar 137475 files and she even offer to help us look forrepparttar 137476 color and design of our requirements.

In between, we make some changes onrepparttar 137477 color we want but she still give us that smiling face and continue helping us. Well, this is good customer service. Don't you agree?

Of course, we'll make some bargains seeing our idea furniture. After some discussion, she agree to give us some discounts as we are going to buy two products from them.

After paying a deposit, we decided to browse for our next purchases for our master bedroom since we received very good customer service. She shows us around to cupboard and dressing table. There's also discount onrepparttar 137478 items we prepare to buy. She even wrote downrepparttar 137479 details ofrepparttar 137480 items on offer, in case whenrepparttar 137481 time we come to buy, it's not on offer anymore.

So happily, we leftrepparttar 137482 shop and decided to buy all our other furniture from this shop. Until here, we received before sale service.

Let's see how our after sale service is like...

Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part One)

Written by Brent Filson

PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided torepparttar author, and it appears withrepparttar 137399 included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com

Word count: 580

Summary: The author asserts there are two kinds of results leaders achieve, standard results and deep results. All leaders know what standard results are, but few leaders know what deep results are. Inrepparttar 137400 long run, standard results, though necessary, are far less important than deep results.

Leadership For Deep Results: Without Them Are You Wasting Your Leadership And Your Life? (Part One) by Brent Filson

I've challenged all leaders I have worked with duringrepparttar 137401 past two decades to achieve "more results faster continually."

They can get on track to start achieving such results not by working harder and longer but by slowing down and using Leadership Talks on a daily basis.

However, I also tell them that getting onrepparttar 137402 more-results-faster-continually track is not an end but a beginning. They must then begin focusing not just onrepparttar 137403 quantity and speed of results butrepparttar 137404 kind of results they aim to achieve.

There are roughly two kinds of results, standard results and deep results. Most leaders understand standard results but fail to come to grips with deep results. In fact, these leaders go through their entire careers gettingrepparttar 137405 former, but they don't have a clue aboutrepparttar 137406 latter. Of course, standard results are necessary. But inrepparttar 137407 long run, they are far less important than deep results.

We know what standard results are. They arerepparttar 137408 results we must get in our jobs, such as: speed, productivity, operations efficiencies, sales closes, sales leads, sales to new customers, failure prevention, health and safety advancements, quality, training, quality control, logistics efficiencies, marketing targets, new revenue streams, sales erosion, price calibrations, cost reductions, demand flow activities and technologies, inventory turns, cycle time reductions, materials and parts management, etc.

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