Why I Harass People I Like...And Why It Is Good For BusinessWritten by Alvin Apple
Running a successful business is all about detail and execution. You have to pay attention to small things. If you are messing up orders and slow on customer service, people start to notice. Sales dwindle. Do it all right and word gets around. Your sales grow fast.
People pay for quality, even if your price is higher than your competitors.
That is why I like to work with good people AND harass them. I'm guy who makes sure details aren't forgotten. That makes for a very good product or service that flows smoothly and leaves customers wanting more.
By harassment I don't mean getting on your case in a bad way. We've all worked for people like that (and probably didn't enjoy it.) I try to make my harassing fun and interesting.
Step one. Make sure people around you--your employees, your downline, your affiliates--really trust you. They have to know that deep down you value them, like them, and want to help them succeed.
You can do this by personalizing what you tell them. Don't send a one-size-fits-all "to whom it may concern" memo. Send an email with specific person's name at top. Talk directly to their strengths, their weaknesses, and their particular situation.
Even better, pick up phone or drop by for an in-person visit. It's always nice when you can put your business on auto pilot and go fishing, but your key people will get discouraged if they don't get a personal visit from you from time to time.
Step two. Let people know when they have done a good job. That has far more influence on them than just complaining about what they did wrong.
Discover the 90/10 Secret: It will change your lifeWritten by Arlen Busenitz
The 90/10 secret is incredible! Very few know and apply this secret. The result? Millions of people are suffering undeserved stress, trials, problems, and heartache. They never seem to be a success in life. Bad days follow bad days. Terrible things seem to be constantly happening. Their is constant stress, lack of joy, and broken relationships. Worry consumes time, anger breaks friendships, and life seems dreary and is not enjoyed to fullest.. Friends are lost. Life is a bore and often seems cruel. Does this describe you? If so, do not be discouraged. You can be different!. Understand and apply 90/10 secret. It will change your life! What is this secret?
10% of life is made up of what happens to you. 90% of life is decided by how you react.
What does this mean? We really have no control over 10% of what happens to us. We cannot stop car from breaking down. The plane may be late arriving, which throws our whole schedule off. A driver may cut us off in traffic. We have no control over this 10%. The other 90% is different. You determine other 90%! How? By your reaction. You cannot control a red light, but you can control your reaction. Don't let people fool you, YOU can control how you react! Let's use an example.
You're eating breakfast with your family. Your daughter knocks over a cup of coffee onto your business shirt. You have no control over what just happened. What happens next will be determined by how you react.
You curse. You harshly scold your daughter for knocking coffee cup over. She breaks down in tears. After scolding her, you turn to your spouse and criticize them for placing cup to close to edge of table. A short verbal battle follows. You storm upstairs and change your shirt. Back downstairs you find your daughter has been to busy crying to finish breakfast and get ready for school. She misses bus. Your spouse must leave immediately for work. You rush to car and drive your daughter to school. Because you are late, you drive 40 miles an hour in a 30 mph speed limit.. After a 15 minute delay and throwing $60 away, you arrive at school. Your daughter runs to building without saying good-bye. After arriving at office 20 minutes late, you find you forgot your briefcase. Your day has started terrible. As it continues, it seems to get worse and worse. You look forward to going home. When you arrive home you find small wedge in your relationship with your spouse and daughter. Why? Because of how you reacted in morning.