In a discussion forum for non-fiction writers (where I had posted my introduction of myself and my professional transcription business), another member replied and mentioned that for simple dictation, she uses a voice recognition software program. When what she had said really sank in, I felt like someone had kicked me in gut!
Then my reaction was huge dismay and questioning, "Why should I even stay in business?" This came JUST after spending almost two months getting clear on why my transcription business feels exciting to me and realizing that I want to assist and support creative, positive, motivated people to succeed in ways they have not been able to before, working on interesting projects!
I imagined emptying my transcription business website of all information -- just leaving a notice (as a ‘public service’) pointing out to people who THINK they need me to transcribe their audios that they should go and buy that software instead!
Yikes! Drastic thoughts!
But seriously, then I started thinking some more...
I mean, it's a legitimate question! Why SHOULD someone hire me if they can buy software for dictation?
In what situations would dictation software be inferior than having a live, intelligent human being (who is passionate about helping her clients succeed) listening and transcribing their audio material instead?
Knowing such software exists, ANYONE might appropriately ask that question!
Since I've never worked with this kind of software, I realize I may not understand it perfectly, so I decided to ask some questions...
With audio recordings of interviews, groups, or live teleclasses, seminars, and so forth, how does software distinguish between multiple speakers? How does it know to punctuate and break text into paragraphs appropriately?
When people just speak naturally, their speech is filled with tons of 'ahs' and 'ummms' and 'you know's' and so forth. Does software know to filter those out when appropriate? People also string multiple sentences together with 'and' forever! Does software know when to break sentences apart?