What is Spam?

Written by Michael Bloch

spam: noun

Spam is unsolicited e-mail onrepparttar Internet. Fromrepparttar 109662 sender's point-of-view, it's a form of bulk mail, often to a list culled from subscribers to a Usenet discussion group or obtained by companies that specialize in creating e-mail distribution lists.

Torepparttar 109663 receiver, it usually seems like junk e-mail. In general, it's not considered good netiquette to send spam. It's generally equivalent to unsolicited phone marketing calls except thatrepparttar 109664 user pays for part ofrepparttar 109665 message since everyone sharesrepparttar 109666 cost of maintainingrepparttar 109667 Internet.

Some apparently unsolicited e-mail is, in fact, e-mail people agreed to receive when they registered with a site and checked a box agreeing to receive postings about particular products or interests. This is known as both opt-in e-mail and permission-based e-mail.

Spam also bogs downrepparttar 109668 internet with unneccessary transactions torepparttar 109669 point that I have seen it crash servers that have to deal with literally thousands of junk messages flooding them all at once.

Are You Ticking People Off With Your E-mails?

Written by Alexandria Brown

Even now that e-mail has been around for several years, some of us still aren't "gettingrepparttar message" when it comes to being both effective and polite. While e-mail is a quick, easy, and informal way to exchange information, it still needs some TLC in order to do its job, which is to *communicate*!

One statistic saysrepparttar 109661 average American worker receives approximately 50 e-mails a day -- that's a lot of information to read through. And this number sounds low to me -- I get around 100 a day! Numbers like these mean that your little message is literally competing for your recipient's attention. You'd better make sure your e-mail tells her what you want her to know -- fast!

While I have a mile-long list of e-mail atrocities that I could share, here arerepparttar 109662 four most common mistakes I see in my inbox every day. By paying attention to these simple points, you can easily ensure your messages come across clearly and professionally ... and that they actually get READ!

Mistake #1: "Dissing"repparttar 109663 Subject

Ever receive an e-mail with an empty subject line? That drives me nuts! It's simply a courtesy to tell your reader what info you're delivering. When receiving a list of new e-mails, we all userepparttar 109664 subject lines to quickly determine what each one is about and whether we need to open it right away.

The more info you give inrepparttar 109665 subject line,repparttar 109666 better. For example, instead of just titling your e-mail "Meeting," give merepparttar 109667 details: "Marketing Meeting Set for Nov. 9." This way I know instantly that you're talking aboutrepparttar 109668 Marketing Department, *and* that I have a meeting to go to on Nov. 9.

Also keep in mind that many e-mail systems cut-off long subject lines, so shoot for *six words or less.*

Mistake #2: Rambling On and On and On and...

Because we're all receiving way too much information every day, it's important to make your point FAST and CLEARLY. Have you ever gotten an e-mail that's so long you put off reading it, and later discovered it had some important information atrepparttar 109669 end? An associate of mine used to do this -- she'd send a drawn-out missive about her enlightening trip to Bali, and atrepparttar 109670 very end of her message she'd sneak in something urgent like, "Oh andrepparttar 109671 client will be here today at 2 p.m. instead of 4." Yikes!

Fire your "biggest gun" first. If you have something important to tell me, or if you want me to take any sort of action, be sure to make your point inrepparttar 109672 first few sentences. Otherwise I may not read it.

Try to keep your entire e-mail shorter than *two computer screens* -- one screen is best. For long, detailed messages, provide a brief list or summary atrepparttar 109673 top, and break uprepparttar 109674 copy below with subheads.

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