What SEOs Expect From Their Clients

Written by Kalena Jordan


I've seen a lot of articles around lately about how to pick and choose a search engine optimization company. That's fine and dandy, but it often worksrepparttar other way around in this industry. The most successful SEOs pick and choose their own clients. Good SEOs can spot a tire kicker from a mile off and I know of a few SEOs that quickly "fire" clients that give them too much grief.

Why? Because they can. Their reputation is widely known and they are constantly in demand. Many of them are too busy to spend time haggling over price or technique and why should they? Their reputation is rock solid, their results outstanding,repparttar 120756 ROI for their work impressive. Companies are lining up to pay for their expertise and to benefit fromrepparttar 120757 amazing income generation potential that a well-executed search engine optimization campaign can bring. To quote one ofrepparttar 120758 best:

"I choose clients who choose me" - Jill Whalen, HighRankings.com

So how do you recognize top performing SEOs? Most will be regular contributers to popular webmaster or search engine forums and many will have their own newsletter or web log keeping people up to date withrepparttar 120759 latest developments inrepparttar 120760 search industry. Some write regular articles aboutrepparttar 120761 search engines and have them published in popular search engine portals and resource sites such as Search Engine Guide, Search Engine Watch, Pandia and SEO Today. Or perhaps you've seen their articles syndicated on news channels like Moreover, ClickZ or ZDNet.

Of course some of them are so busy, they don't have time to write articles. But if they have a good reputation, chances are people are talking about them. Of courserepparttar 120762 opposite is also true. Want to know more about their reputation inrepparttar 120763 industry? Conduct a search for their name inrepparttar 120764 search engine of your choice. I don't meanrepparttar 120765 name of their company either - I meanrepparttar 120766 name ofrepparttar 120767 actual person who would be responsible forrepparttar 120768 optimization of your site. If you find lots of positive references, they're a keeper. Finding negative discussions or comments? Better think twice. Can't find them at all? Then they probably aren't worth talking about.

Once you've located a top performing SEO, don't expect to callrepparttar 120769 shots. Search engine optimizers have certain expectations of their clients. Let me run through a few of them. To keep your SEO happy:

1. Don't automatically expect a guarantee - Not all SEOs offer them. Not because they aren't good at what they do, but because offering a guarantee can giverepparttar 120770 false impression that SEOs have full control over search engine rankings when in fact onlyrepparttar 120771 engine has this. Also, while many top SEOs will offer a satisfaction guarantee, many others don't believe a guarantee is necessary because of their public track record of results and because they feel a client should trust them fully before signing on rather than relying on some piece of paper to protect them.

2. Don't choose by price - The most expensive SEOs aren't necessarilyrepparttar 120772 best. Byrepparttar 120773 same token, don't makerepparttar 120774 mistake of thinking SEO is not worth much. Search engine marketing is not an "add on" or a short term ad campaign - it is a continuously evolving marketing channel that can bring upwards of 50 percent of your total site traffic if done correctly. Therefore you should allocate a good portion of your marketing budget towards it each year.

3. Don't assume an SEO isn't good because their own site isn't ranking highly - Rememberrepparttar 120775 old adage that plumbers taps always leak? Some SEOs are so busy helping clients that they don't have time to optimize their own sites. Also, as you would imagine, competition for rankings inrepparttar 120776 SEO industry is fierce. Just because an SEO isn't ranking highly for all SEO related terms does not mean they aren't good at what they do - maybe they don't haverepparttar 120777 time or inclination to compete with their peers. For proof of results, look to their client site rankings and references.

Interview With Dakota Sullivan of LookSmart

Written by Kalena Jordan


Vice President of LookSmart, Dakota Sullivan, is apparently a very busy man. Nevertheless, he finally took time out to be interviewed by Web Rank CEO Kalena Jordan. Inrepparttar interview, Mr Sullivan reveals howrepparttar 120755 Yahoo/Inktomi deal will affect LookSmart,repparttar 120756 new features LookSmart will be introducing for Small Business Listings customers shortly and why he thinks WiseNut is a better search engine partner forrepparttar 120757 major portals than Google:

(WR) = Web Rank, (DS) = Dakota Sullivan

Question 1 (WR) - With Yahoo purchasing Inktomi, how will this affect LookSmart's search results?

(DS) LookSmart, Inktomi and Yahoo are discussing our relationship going forward. For now, it's business as usual, with LookSmart listings being distributed throughoutrepparttar 120758 Inktomi network, and Inktomi providing fall through results on LookSmart.com and on LookSmart's hosted properties.

Question 2 (WR) - A recent email from LookSmart Public Relations staff mentions "The Yahoo! deal makes LookSmart prime for partnership (orrepparttar 120759 picking!)". Are LookSmart currently looking for new business partners? Have LookSmart received any take over offers?

(DS) LookSmart already partners with more than 100 major portals, search engines and ISPs including MSN, About.com, AltaVista, Netscape, Inktomi, InfoSpace, Cox Communications and Road Runner inrepparttar 120760 US, MSN in Japan, Australia andrepparttar 120761 UK, Lycos in Japan and Yahoo in Australia. We are continually in discussion with other portals and search engines inrepparttar 120762 US and aroundrepparttar 120763 world, as we expand our distribution network.

Question 3 (WR) - Followingrepparttar 120764 industry backlash last year when LookSmart moved from a directory to a pay per click model, there seems to have been a large loss of search market share and customer loyalty. Does LookSmart now regret their change of business model and are there any plans to counterrepparttar 120765 market share loss?

(DS) The truth is, our customer base has grown significantly since last April. At that time, a number of businesses had paid a one-time fee to be reviewed for our search directory, yet we had no customers paying an ongoing fee. Today, we have more than 30,000 businesses renewing their accounts with us each month, and actively participating in their relationship with us. This spring, we'll be introducingrepparttar 120766 first update to our Small Business Listings product. The update will give customers more control over their account management and performance tracking, new tools to optimize their campaigns, and reduce costs for adding listings and making changes to their listings. Here are some ofrepparttar 120767 new features you can expect:

Simpler submission of new listings - automated checks that look for incomplete submissions or potential violations of editorial guidelines, ability to automatically upload a large number of listings for our customers who have applicable contracts (our larger clients), and greater detail around guidelines and submission requirements.

Flexible options for grouping listings together - Multiple listing campaigns can be grouped together within a single billing account or each listing campaign could be set up in its own account, each with its own billing. (Note that monthly budgets can already be set up for each campaign)

Different levels of on-line account access - Several people can be given access torepparttar 120768 same account, but each person would have their own log in and password. Additionally, each user could be given a different level of access torepparttar 120769 account; for example, one user would just be able to see campaign information, but not change it, while a second user had permission to view and edit campaign information. This will be highly beneficial to SEOs, agencies or other people who manage listings on behalf of clients.

Ability to set flight dates - Ability to set a specific start date and end date for a particular listing campaign. This is especially relevant to advertisers with seasonal products or promotions. (Note that monthly budgets are already available to advertisers to help manage spending levels)

Question 4 (WR) - That same email from LookSmart Public Relations staff talks about how "LookSmart is plotting against Google". Can you explain this?

(DS) Google provides an excellent search experience, and has helped raiserepparttar 120770 bar in terms of search relevancy forrepparttar 120771 entire industry. However, Google's rapid growth has come atrepparttar 120772 expense of its partners' search franchises. Most new Google users are former Yahoo or AOL search loyalists. Our position is thatrepparttar 120773 optimal search engine partner forrepparttar 120774 major portals is a company that delivers best of breed search relevancy, yet does not compete with their brand for ownership ofrepparttar 120775 search user. With our purchase last year of WiseNut, a world class, next generation search engine, we're focused on meeting this need.

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