What Do You Expect?

Written by Dave Balch


What do you expect when you do business with someone? You expect good service and good value, right? You expect to be treated fairly and honestly, and you expect to go away feeling good aboutrepparttar transaction.

Think about that for a second. Maybe that's NOT what you expect after all. Yes, that's what we all WANT, but it isn't necessarily what we expect. Why is that? Why is it that we don't necessarily expect to get what we want to get?

I maintain thatrepparttar 117492 businesses we deal with shape our expectations in many different ways. If it is an online business,repparttar 117493 website design gives us a clue as to what we can anticipate. If there are garish headlines, obnoxious colors, outrageous claims, etc. we getrepparttar 117494 feeling that we had better be careful.

If we are talking about a brick-and-mortar business (you remember those… they used to be called "stores") our expectations are formed by cleanliness, orderliness, lighting, and smell. The employees' attitude and grooming make a big impression as well.

I'm not saying that we should be forming expectations based on these somewhat superficial clues. In a perfect world, we would anticipate our transaction based solely onrepparttar 117495 value and quality ofrepparttar 117496 goods and/or services offered. But it's not a perfect world, so we go into most transactions with some sort of anticipation based on how we feel aboutrepparttar 117497 business due to these external clues.

I've said this before and I'll say it again: things tend to happenrepparttar 117498 way we expect them to happen, and I believe strongly that we will do things subconsciously to make sure of it. That means that if our expectations are low, we probably won't have a very good experience and won't be back.

A 20-Point Checklist for New Home Businesses

Written by Angela Wu


You're eager to start your home business and bring in some extra income. Although you're probably bursting with ideas and enthusiasm and want to jump right in, take some time to plan and prepare for your new venture.

Here's a simple checklist you can use inrepparttar startup phase of your home based business. Feel free to add additional checkpoints of your own!

1) Assess your personality. Are yourepparttar 117491 entrepreneurial type that will do well with your own business? Are you self-motivated, disciplined, and willing and able to put forthrepparttar 117492 effort, time, and money? Are yourepparttar 117493 type that can get up after a failure and try again? There are many quizzes available to help you decide whether or not you're ready for a home business. Try http://quiz.ivillage.com/work ests/areyouready.htm

2) Appraise your skills, knowledge, and experience. Make a list of businesses you think you would be capable of building.

3) Know your interests. If you're doing something you love, you are more likely to work harder and enjoy yourself. A good place to find unique business ideas is here: http://homebasedwork.com/cgi-bin/a .cgi?bizideas

4) Figure out what type of business you want to run. Out ofrepparttar 117494 huge number of possibilities, select one that works well with your skills and your interests. An excellent manual with 16 different Internet 'business models' that you can copy is available at http://buildyourhomebiz.com/rd/senze.html

5) Do some market research. Is there a demand forrepparttar 117495 product you plan to sell, and atrepparttar 117496 price at which you want to sell it? After your (projected) expenses, will you be profitable?

6) Check out your competitors. How will you distinguish yourself from them? Why should customers come to you instead of to them? What are they doing right or wrong, and how can you improve upon them?

7) Select a business name. Make sure you don't infringe upon someone's trademark! You can research trademarks at http://www.marksonline.com/ . Consult with a qualified legal professional for more information.

8) Knowrepparttar 117497 zoning regulations in your area. Make sure that you are permitted to operate a business from your home. Some areas may also place restrictions onrepparttar 117498 type of business that can be operated from your home.

9) Find out what licenses, registration, or permits you need to operate your home based business.

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