Armed with an business idea,
basic questions must be asked. “Is there a market for my product or (service), and can it support me?Finding
answers means that you will have to do some Market Research to define
size of this market, it’s area and develop whether a need or wants exists. You can then assess if you are able to generate enough profit to make a living. You will also have to find
answers to these 2 questions:
ØWho
competition is
ØWhat is different about your product
Wanabee entrepreneurs often say “I’m not trying to make a lot of money, just to cover my costs of living”
What they don’t realise is that they will discover that it’s very hard to make
sales – far tougher than they probably anticipated. And that’s just
offline world.
What about
online world then? That’s just as tough. Cheaper, but tougher because of
millions of websites all competing for that piece of
pie.
But to succeed, you need a great product. This means that market research needs to be done.
Your Market Research needs to find out:
ØIs
market actually interested in this product ØIs
price about right ØAnd thirdly, how many will you sell
Before officially launching a new product or making improvements to an existing one, you need to know it’s potential sales volume before any resources devoted to it, are not wasted in a unplanned attempt to find a substantial enough market for it.
The activity used to establish whether customers might buy, is called market research.
There are 2 types:
(A)Desk Research
This is about researching any past records on matters relating to
proposed venture. This kind of information can be gathered from publications,
internet and
trade publications of competitors, to give you indication of popular trends.
(B)Field Research
This involves active fieldwork – interviewing potential customers, preparing questionnaires and getting them filled out by
public at arranged events, and always by selected target groups known as ‘segments’.
These segments of
population may carry out tests oranswer questions on a certain topic.
A good questionnaire will:
ØAsk questions which relate direct to information needs ØBe brief ØNot ask personal questions ØQuestions are asked in a logical order
To help interviewers operate a questionnaire, sometimes a prompt card is used. This means that if several or all
questions have
same range of set answers, they can be numbered and
respondents answers can be recorded as numbers.
Marketing
Okay, I wish to discuss
subject of Marketing first, as it’s tricky to get right, and most people DO get it wrong.
In my opinion, there are way too many internet ‘experts’.
ØMost are self appointed, as
ease of
web allows anyone to set themselves up as one.
You never truly know who you’re dealing with, so please be careful.
Let’s get through what marketing actually is. “Marketing is
anticipation and fulfilment of a consumer need – profit.”
Fulfilment could mean anything, and as far as
web is concerned – it does. It could be to write and post an article, but whether that satisfies a need, only
customer can decide that one.
The implication of Marketing is that for any company to pursue it’s objectives and generate a profit, it needs to find out what it’s customers want to buy and then simply meet those needs.
In order for you to be successful - You MUST build up a profile of customers:
ØWhat they want to buy
ØWhen they want to buy it
ØWhat they do
ØWhen and why they do it
In a nutshell, what will encourage them to buy or use your product. You have to study their habits and motivations. That will give you
Gold, so to speak!
This is what all that Market Research is for – to give you that information.
Understanding Customer Behaviour
This is so important! The customer IS king, so we need to understand
thinking behind a purchase decision, then and ONLY then can we sell effectively thus (hopefully) satisfy that need and want.
Which is your main Goal.
Buying Decisions
Buying goods or a service is not as simple as you may think. Customers do not make purchases without thinking about their requirements, well some don’t think when buying off
net – that’s for sure.
An organisation that understands why customers make these decisions, who buys, what they buy and how they pay, can design products to attract
attention of consumers, (but not all necessarily do cater for customer needs) – but do become profitable from it.
Social factors as a trigger to buy
Developers, manufacturers, and distributors of products must be interested in what makes people buy. And that is Motivation.
Abraham Maslow, a psychologist educated at Brandeis University, created a hierarchical picture of human needs. Motivation, is related to purchasing intent, and has a major effect on why and what people are buying for.
Hunger – we need food
Warmth – buy clothing
Protection – could mean that person wants a pension