Wanted: A Dictionary-Perfect Leader

Written by Eileen McDargh, CSP, CPAE


Answers are often before our very eyes or in front of our noses - particularly if we readrepparttar American Heritage Dictionary!

Explore with me how some ofrepparttar 104868 multitude of definitions forrepparttar 104869 word "leader" actually serve as a performance standard for leadership.

Leaving behindrepparttar 104870 standard definition of "one who leads or guides", considerrepparttar 104871 second definition: "one who has power or influence". Have you known people in a leadership role who seem unable to influencerepparttar 104872 people around them? The ability to make connections, to speak clearly and to frame information so everyone hears a "what's it in for me" message are essential for influence. We are also persuaded by people with conviction and passion. We are influenced by people whom we think we can trust. Lose or misuse any of this and a leader's power vanishes.

A leader is defined as "a conductor orrepparttar 104873 principal performer in an orchestral section". Finding ways to bring togetherrepparttar 104874 different talents of employees or volunteers so that all play fromrepparttar 104875 same sheet of music and blend their instruments into a harmonious whole is a skill demonstrated byrepparttar 104876 finest of leaders! As a principal performer, we look to a leader to have one talent that is heads aboverepparttar 104877 other people in that arena of "play". We don't want a leader who professes to best at everything. But we do want a leader to have one clearly recognizable skill.

The foremost animal in a harnessed team is a leader. Do we not look to leaders to guiderepparttar 104878 way, joined shoulder by shoulder torepparttar 104879 rest ofrepparttar 104880 team? Remember howrepparttar 104881 presence of a leader at a front line becamerepparttar 104882 rallying point for many a battle?

Leader is also defined as "a duct for conveying warm air from a furnace." Care is a four-letter word heard more and more frequently in business circles. Employees want to know that a leader cares for them. The cold, stern dictator might get some results but neverrepparttar 104883 full-blown commitment, creativity and loyalty of a warm and caring leader.

Managers and PR Genius

Written by Robert A. Kelly


Please feel free to publish this article and resource box in your ezine, newsletter, offline publication or website. A copy would be appreciated at bobkelly@TNI.net. Word count is 830 including guidelines and resource box. Robert A. Kelly © 2003.

Managers and PR Genius

The real public relations geniuses might be managers. You know, managers who pursue their objectives by reaching, persuading and moving those outside audiences whose behavior most affect their organizations, to actions those managers desire.

Their “secret” is probably a PR blueprint something like this one: people act on their own perception ofrepparttar facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-actionrepparttar 104867 very people whose behaviors affectrepparttar 104868 organizationrepparttar 104869 most,repparttar 104870 public relations mission is accomplished.

What a PR blueprint like this gives YOU, a business, non-profit or association manager, arerepparttar 104871 tools you need to persuade your important external stakeholders to your way of thinking. Then, hopefully, move them to take actions that lead to your success.

Best part is,repparttar 104872 public relations people assigned to your department, division or subsidiary can runrepparttar 104873 program for you if, that’s IF, you asrepparttar 104874 unit manager stay involved and participate in key decisions alongrepparttar 104875 way.

First concern? In all probability, your PR staff will need to shift its attention from simple communications tactics torepparttar 104876 more aggressive fundamental concept of public relations, and its action blueprint, mentioned above.

It’s worthrepparttar 104877 effort becauserepparttar 104878 payoff for you will be target audience behaviors like these: boosts in repeat purchases, or higher contribution and membership application rates, or new waves of interested prospects.

Sit down withrepparttar 104879 PR folks who work for your unit and explainrepparttar 104880 need to list, in priority order, those key outside audiences. And discussrepparttar 104881 importance of learning how repparttar 104882 organization is perceived by members of those audiences. In particular because perceptions almost always lead to predictable behaviors, and that, of course, is what will soon concern yourepparttar 104883 most.

To probe those target audience perceptions, you and your staff must interact with members of that key external audience and ask a variety of questions. For example, “Do you know anything about us? Have you had dealings with us? Was there ever a problem with a transaction?

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