So,
decision has been made to hire a virtual assistant...Knowing your business needs and clearly defining them will be
first step in
process. A good virtual assistant (or VA) will be asking you these questions and having
answers ready will get your project moving in
right direction faster.
Truly assess your needs. You may find that your current needs and future needs are different. An honest evaluation of these needs will lead you in
right direction as some virtual assistants can offer services that are specific to your current needs, but may not have
skills for further demands. This is not a negative thing, however, you should keep this in mind when interviewing your perspective VA. If that VA can not provide, do they belong to a network of virtual assistants, or associations that they could pull help from?
Translating Budget Goals...
Most of
time you will not be pleased with
answers to questions like “How long is SEO going to take?” and then
answer... “we charge $x.xx for that service.” WHY SO MUCH?! These answers can be
wrong answer to you and your perceptions of
VA could be distorted unless you know your budget. The business owner usually thinks in terms of total costs,
VA usually thinks in terms of hourly rates. Set your budget, then take a look at
hourly rate: $25 an hour translates into $1000 at 40 work hours. How many hours will your job take to do? Add in
extras and you can determine how much you are ready to spend. Is
service an ongoing service, or a “one-off”? What is
industry standard for
work you need done? The more prepared you are with your budget and how
budget relates to an hourly rate,
better your search for a VA will be.
Learn
Lingo…
Excuse me? What are you talking about? What is a SOHO and do I need one of those in my home office? Trade jargon can confuse you or even be intimidating. Being in a position to make an uninformed decision is not where a businessman needs to be. You can loose
pace of your interview when having to ask what an acronym means, or why you might need whatever it is
VA is talking about.