As a business owner or marketer, if you don't reverse
risk in your product and/or service offerings, you're really missing out in what can be one of
most powerful weapons in your marketing arsenal.Risk Reversal Defined
Risk Reversal, in essence, means that you,
business owner, assumes all
risks associated with
business transactions, and your customers none.
Why Reverse The Risk?
The main reason that you'll want to reverse
risk is so that you may boost your sales and profits.
Risk Reversal can easily be achieved by providing an Extraordinary Guarantee. An example would be an iron-clad, no-questions-asked money back guarantee.
Buyers, especially Internet Buyers, are generally skeptical. This is particularly so if they've never dealt with you or your business before. Your credibility is in question and
trust yet to be established. Even if they are your existing customers, it's imperative that you employ this powerful marketing concept of Risk Reversal by offering a strong and extraordinary guarantee...
... Here's Why:
Having a strong guarantee is one of
most effective ways to counter
skepticism and fears of
buyers in doing business with you.
If your customers or potential customers see a guarantee, especially an extraordinary one, they can be pretty certain that they'll get what they're after.
It shows them that you're confident about, and have a strong belief in, your products and/or services.
It also goes to show that you're reliable and trustworthy, and if they're not satisfied with your offerings, they've nothing to lose.
The end result is that you'll dramatically boost your sales and profits - sales and profits you would not have seen without
strong guarantee.
Here's an example:
Let's say in any of your promotional campaign, you normally sell 500 units of your product. Through a strong guarantee, you increase your sales by 8% or 40 units without spending any additional funds on advertising.
This translates to a total sale of 540 units for that campaign.
Let's say you later experience a 10% refund of
additional sale of 40 units, that is, 4 units (10% X 40 units), which you won't.
Even after
refund, you'll still make an additional sale of 36 units just by offering a strong guarantee. These are sales that you'll never get without
guarantee.
Now you can see how a strong guarantee will boost your sales and profits.
Then Why Are Many Business Owners Unwilling To Offer Such A Guarantee?
Many business owners have
misconception that people are only concern about
price of
product or service. Price, no doubt is a factor but only a minor one, and only to a certain extent. If
customers want something, and if you're able to address their concerns and fulfill what they want, they'll gladly buy what you have to offer.