Travelers with Disabilities: The Untapped MarketWritten by Craig P. Kennedy
When most people think about accommodating people with disabilities in their business they get a scared feeling in their gut and their mind scrambles to search for that all-important date when Americans with Disabilities Act (ADA) went into effect. It doesn’t have to be that way! When business owners open their eyes and start to realize that there are literally billions of dollars to be made in accessible travel market, I believe we will start to remove fear associated with ADA. There are currently more than 50 million people with disabilities in United States and 180 million worldwide, representing single largest untapped tourist market in world. According to a recent Harris Poll conducted in conjunction with Open Doors Organization and Travel Industry Association of America, 50 million people with disabilities in our country have a combined income of more than $175 billion. In 2002, these people took 32 million trips and spent more than $13.6 billion on travel ($4.2 billion on hotels, $3.3 billion on airfare, $2.7 billion on food and beverage, and $3.4 billion on retail, transportation, and other activities). This study suggested that these travelers would double their spending if some minor amenities were made available. Meet and greet programs at airports, preferred seating on airplanes, hotel rooms closer to amenities, and employees who go out of their way to accommodate guests with disabilities topped list. The current trends in adaptive travel show most of these travelers taking advantage of destinations that they know are already accessible such as cruise ships, Florida, and Las Vegas. The visitors bureaus and businesses at these destinations that have gone to great lengths to ensure their visitors that there will not be any accessibility issues during their stay. From personal experience and years of traveling in a wheelchair, I can guarantee that these locations have built and will continue to build strong relationships with travelers with disabilities. This group is a very loyal one, who will often return to same city, hotel, or activity provider year after year if they have a good experience. If everyone were to catch on to this we would see growth in tourism industry like we have never seen! With this in mind, it is a wonder that more business owners have not taken steps to make their accommodations more accessible and even start marketing to these travelers. If staggering numbers listed above aren’t proof enough, U.S. Census Bureau recently stated that nearly 16.5% of all people with disabilities in U.S. leave their home two days per week or less. That constitutes nearly 11 million people that are not traveling at all. Also keep in mind that there are millions of people in their golden years that are looking for accessible travel accommodations. Many of these people use canes or walkers, travel with oxygen tanks, or have other mobility impairments, and are not included in disability statistics.
| | The cosmopolitan essence and romanticism of Paris surround Roland Garros Paris TournamentWritten by Ana Rodríguez
The important tennis tournament Roland Garrós, which is being played on clay, will attract elite tennis players from all over world to Paris from 23rd of May until 5th of June. The event, besides having an own media coverage of large events, will not only capture attention of sport enthusiasts, but also of foreigners and locals wanting to enjoy cosmopolitan atmosphere and romantic characteristics of city of Seine.The origin of this competition goes back to 1927, when French team, known as “the Four Musketeers”, beat American team during Cup Davis. Thanks to triumph of its four members (Jacques Brugnont, Jean Borotra, Henri Cochet and René Lacoste), France was chosen headquarter of revenge, which made it necessary to build a stadium with quality required by most important worldwide competition regarding team play, in less than one year.
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