Top Ten Features of an Effective Email SignatureWritten by Tara Kachaturoff, Executive Coach
Your email signature is more important than you might think. At first consideration, you might see your email signature in its traditional role – just your name – identifying you as sender of an email. At its best, an email signature can play a strategic role in your marketing effort as yet another way to reach out and make connections with current and potential clients.An email signature should be considered as a part of your branding initiative. Each component part, from your name to your address, from your website to color and type of font you use, should be thought about and arranged appropriately to communicate who you are to world. Everything should have a consistent look and feel. And, most importantly, it should contain a variety of ways to contact you. Make it easy on your email recipients. People are busy; when they need or want to contact you, make sure they can find information quickly and effortlessly. Otherwise, you risk possibility that they will close out your email thinking they will get back to it at a future time which ends up never materializing. Or even worse, they will contact someone else who has provided their information in a more useful presentation. Consider some of these features which make for an effective email signature and make sure yours passes test. 1. What’s your name? Put your name first. Use your first and last name as people usually address you, using any nickname between two, if appropriate. For example, one might write, Nicholas “Nick” Parker. Include any titles that you might use either before or after your name. You might want to include initials of any professional designations that you have like CPA or CTM, which stand for Certified Public Accountant and Competent Toastmaster. Avoid putting initials that represent your masters or bachelor’s degrees as these are names of degrees not professional designations and it makes you appear unprofessional. The only exception to this is if you have a PhD. Even with that designation, you can precede your name with Dr. and eliminate PhD after your name. If you have a number of professional designations, only include most relevant ones. Too many initials can detract from your name and make presentation appear tacky. You might also want to include your email address directly below your name. While most people will merely respond to your email by hitting reply, others will want to click on an email link. And, sometimes, your email might be sent out under another name (alias), but any replies should be made specifically to you. In that case, it’s important to make sure that recipients can contact you easily and directly. 2. Who do you work for? Make sure you include your company name. It’s amazing how many emails I receive that have a name and contact information, but they fail to list their company name. While I could search around for company’s name or figure it out from email address, its not always that straight forward or obvious. Don’t make readers guess at who you represent or work for. People are busy and they can easily receive hundreds of emails per day. If you want them to know you, then make it easy by providing information in your email signature. 3. Where are you from? By all means, include an address, complete with a zip code. Even though we operate in this wonderful world of technology, sometimes there is an occasion to send something to someone via snail mail. There is no bigger waste of time than having to search around internet for an address for a company. And, even if you do find an address, many online white pages don’t include zip code, so you have to do even more research. The easier you make it for someone to contact you, higher odds that they will.
| | Have You Checked Out the Competition Recently?Written by Susan Dunn, MA, Marketing Coach
You may be best, you may offer best, but you aren’t only one doing it. If you want to get ahead and stay ahead, you must keep abreast of what’s going on in your field. In order to compete within your market ares, you have to know what others are doing. This means taking a look from time-to-time at what competition is doing.The Internet makes this easy and accessible. In another business, for instance, you would have to take real effort to find out what competition is doing. One of jobs of marketing department of a property management firm, for instance, is to call around and go visit other apartment complexes to see what they offer, for how much, what specials they’re having, how their staff behaves, and what amenities are. If suddenly everyone is offering ceiling fans and you’re not, this is not good. If you’re an Internet business, it’s fairly easy to check out another business’ website to see what’s going on. Google your product or field and find names of others doing same thing you do. If they rank high enough to place on first couple of pages of a search engine, they’re worth taking a look at. Visit at least 10 websites. Here are some of things to look for: ·The website design itself. After looking at several, are you seeing a new trend? Maybe everyone’s starting to put audio clips on their website, or look is getting cleaner (or busier). You want to look current, if not on leading-edge. ·What sort of specials are they offering? ·Are money-back guarantees prominently featured? ·Are there some new phrases you need to take note of, like catchy taglines or brilliant descriptions. ·Have some new “buzz” words appeared in your field? If so, you need to know them. ·How do they describe what they do or what they offer? Is there something you could learn from this? ·What about use of photographs? Are you seeing them appear or disappear on websites? ·If they have a photograph of themselves on website, note style. Fads move in and out in photography just like everywhere else, and you want your photo to look current. It reflects on you and your ability to do your job. ·Has someone come up with a new line of products or new services?
|