Cross cultural communication consultants have come a long way in
short period of time such specialists have been in demand. No longer are they expatriates with a few years overseas experience and capability to impart their knowledge onto others. Cross cultural consultants now bring expertise that is founded upon a number of key factors.Cross cultural consultants generally have a broad knowledge and experience of two or more different cultures. This knowledge is then employed to assist companies and individuals overcome challenges brought about through cross cultural differences in business. Areas in which assistance is needed may range from relocation briefings to company mergers or management techniques. The ability to diagnose and treat cross cultural problems is developed through their experience in a number of different fields.
Academic Knowledge
Cross cultural consultants will generally have an academic background either in specific courses such as ‘Cross Cultural Communication and Trade’ or ‘Cross Cultural Psychology’ or in related courses such as ‘International Relations’ or ‘Business Studies’. Their studies will equip them with academic skills and knowledge of field that will later be applied in business context.
Business Know-how
It is critical for cross cultural consultants to have considerable business experience. If this is lacking then academic knowledge is not usually sufficient to understand mechanics of business operations. In order to understand how things work and different challenges facing managers and staff it is critical to have experienced it first hand.
