Tips For Getting Technical Support Help Online

Written by Cavyl Stewart


Sometimes your PC will start acting strange for no apparent reason or a program which you use regularly will all of a sudden stop working as it should. This can be a frustrating experience especially if you have no idea where to go for help. If this happens to you, don't panic! Here are some simple tips which may turn your frown upside down.

1. Don't assume that your problem is unique. The chances are that someone else has had that problem and it has already been solved. Google is a great place for getting technical support help believe it or not. You may have to experiment with wording your problem and refining your search, but it's worth a try. For example my Outlook email client stopped showing merepparttar 'Subject' field when I was composing new email. As a result all of my email was going out without a subject. After a bit of experimenting with wordingrepparttar 107553 problem I foundrepparttar 107554 answer by searching onrepparttar 107555 phrase "Outlook subject field missing". Someone in an online discussion group hadrepparttar 107556 same problem andrepparttar 107557 answer was provided. When you find good discussions groups bookmark them for future use. I have a bookmark I call Technical Support Help and it's full of great web sites.

2. The Google trick is good for lots of software but you should always tryrepparttar 107558 web site ofrepparttar 107559 program's manufacturer as well. Sometimes your problem is really a bug and there may be a new release or work around available. Many software web sites have FAQs, discussion lists, and help desks available that provide free support. Sometimes there is a telephone number that you can call but you may have to pay for live help.

Burning Bridges is Bad, But Firewalls are Good

Written by Heather Wallace


When you signed up for that ultra-fast DSL or Cable connection there was probably one very important piece of information that your ISP failed to mention. By accessingrepparttar Internet via a high-speed connection, you have tremendously increased your chances of being victimized by a computer hacker.

Dial-up may not have seemed like it could have held any advantages, but it actually did have one upside. It is much less prone to hacking. Every time you dialed-in your computer was assigned a new IP address. That unique IP address made you a moving target that was more difficult for hackers to hit.

With a high-speed connection you are assigned a static IP address (it never changes). So, your computer went from being a moving target to staying still with a bulls-eye pasted onrepparttar 107552 side. That, coupled withrepparttar 107553 fact that with a high-speed connection your computer is always online, are ideal conditions for a potential hacker attack. That seemingly beneficial always-on connection gives hackers a 24/7 open invitation to try and hack your system. Once inside they can access personal or financial details, compromise your computer's operating system, or unleash a virus, worm, or spyware.

Which Firewall is Right For You?

Now that you know how vital a firewall is torepparttar 107554 protection of your PC you have to decide which firewall is right for you. Software or hardware.

A software firewall is designed to monitor your computers activity at all times. Think of it as a bodyguard who won't let anyone into your computer if he doesn't likerepparttar 107555 look of them. With a software firewall you may to have to assist in protecting your system. The firewall might alert you to certain activity and ask you if you want to grant or deny permission. It's just likerepparttar 107556 bodyguard that was mentioned before. He needsrepparttar 107557 okay before telling someone to scram. After you give eitherrepparttar 107558 thumbs up orrepparttar 107559 thumbs downrepparttar 107560 firewall will takerepparttar 107561 appropriate action and remember your reply so that you won't be asked inrepparttar 107562 future.

Cont'd on page 2 ==>
 
ImproveHomeLife.com © 2005
Terms of Use