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Power of PR
The power of public relations is its ability to alter individual perception, resulting in changed behaviors that lead directly to your organization’s success.
Its power really lies in doing something positive about
behaviors of a business, non-profit or association manager’s important outside audiences – behaviors that MOST affect his or her operation.
That’s how external stakeholder behaviors are created that help achieve managerial objectives. In particular when managers persuade those key outside folks to their way of thinking, then move them to take actions that help
manager’s department, division or subsidiary succeed.
A basic public relations blueprint looks like this: people act on their own perception of
facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action
very people whose behaviors affect
organization
most,
public relations mission is accomplished.
So, two key messages radiating from that fundamental premise are (1) your public relations effort must involve more than special events, brochures and news releases if you really want to get your money’s worth, and (2),
right PR really CAN alter individual perception and lead to changed behaviors that help you succeed!
A variety of results can flow from this managerial approach to public relations. It can generate follow-on activity like customers making repeat purchases; stronger relationships with
educational, labor, financial and healthcare communities; improved relations with government agencies and legislative bodies; prospects starting to work with you, and even capital givers or specifying sources looking your way
You can even see results such as community service and sponsorship opportunities; new proposals for strategic alliances and joint ventures; enhanced activist group relations, and expanded feedback channels; rebounds in showroom visits; and membership applications on
rise, not to mention new thoughtleader and special event contacts.
Because those kinds of results can be expected from such a high-impact blueprint, your PR staff – agency or staff – must be committed to you, as
senior project manager, to
PR blueprint and its implementation, starting with target audience perception monitoring.
Certainly you agree that your most important outside audiences really must perceive your operations, products or services in a positive light if you are to succeed. So be certain that your PR staff is completely onboard for
whole effort. Be especially careful that they accept
reality that perceptions almost always lead to behaviors that can help or hurt your unit.