This Job Would Be Great - Except For Those Damn Customers!

Written by Scott Brown


We all know customers are not always right – in fact – often they’re completely wrong. But if we allow our customers’ “shortcomings” to berepparttar focus of our employees’ attentions we’re destined to fail.

The inclination to complain about a customer happens to all of us from time to time. After a customer irritates us in some way and eventually walks away or hangs uprepparttar 103692 phone, we immediately look for a nearby co-worker so we can share our negative experiences.

“Hey Bob. You won’t believe this jerk that was just onrepparttar 103693 phone…”

It becomes a bonding experience for co-workers, but unfortunately it alienatesrepparttar 103694 customer. And when a frontline worker sees a manager dismissing a customer as “stupid” or an “idiot” it becomes clear to them that it’s okay to classify customers. Some customers are good and some are just plain dumb. They then feel that they haverepparttar 103695 ability to determine which customers are worth their time and which ones are not.

Is cheap cigarette the cause of flight attendant’s sinus?

Written by Gloria


Cheap cigarettes Here’s an unbelievable, but true news story makingrepparttar rounds of websites on cigarette. Ever wonder what causes sinus? An American Airlines flight attendant thinks it is secondhand tobacco smoke.

Cheap Cigarettes and common cold Secondhand cheap cigarette smoke! Geez, be real! We thought sitting inrepparttar 103691 no smoking section was safe. How about secondhand cigarette smoke causingrepparttar 103692 common cold? Then cold sufferers throughoutrepparttar 103693 world can laugh allrepparttar 103694 way torepparttar 103695 bank with money earned from suing sundry cigarette companies.

A split appeals court supports a new trial for a former American Airlines flight attendant who lost her claim againstrepparttar 103696 cheap cigarette and tobacco industry that secondhand cigarette smoke caused her sinus disease.

Guess they need some excuse to blamerepparttar 103697 tobacco industry. Anything will do be it second hand smoke in offices, aircraft, theatres, evenrepparttar 103698 rest rooms! Guess anything is good enough reason to suerepparttar 103699 tobacco industry for damages.

Cigarette case to be retried A three-judge panel ofrepparttar 103700 third District Court of Appeal ruled 2-1 in favor of a new trial Wednesday for Suzette Janoff, which Circuit Judge Leslie Rothenberg ordered after trial.

The majority agreed with Rothenberg that expert testimony for cigarette makers was unfairly "bolstered" by a defense attorney after questions byrepparttar 103701 woman's attorney punched a hole in his conclusions.

After testifying that allergies causedrepparttar 103702 woman's condition,repparttar 103703 expert conceded that one medical group's Web site said secondhand cigarette smoke could aggravate sinus conditions.

Cont'd on page 2 ==>
 
ImproveHomeLife.com © 2005
Terms of Use