Things to Know if You're Marketing on the InternetWritten by Susan Dunn, Marketing Coach
1. According to Nielson NetRatings, US accounts for 29% of global Internet access universe, Europe, 23%, Asia-Pacific, 13%, and Latin America, 2%. 2. The US still leads in web usage. As of May ’03, number of sessions/visits per month for US individuals was 30 at home, 66 at work with 25 hours spent online. Figures for UK: 23 sessions a month (home and work combined), average time spent, 11 hours. For Australia, 25 sessions per month (home and work combined), with 13 hours spent online.3. Genex and Jupiter Research both report consumers will forego low prices and brand-preference if they have a poor online experience. 65% of US Internet users surveyed said they won’t patronize a poorly design site even if it’s their favorite brand. 4. According to Pew Internet & American Life Project, 76% of Americans use computer. The average American Internet user is young, white, employed, well-educated, wealthier, and suburban. Gender is balanced equally among Internet users. For instance, highest percentage of users have a household income over $75k a year and some college. 5. 47% of all US users fall in age range of 30-49. 6. When asked to describe what Internet was like (meeting place, bank, peep show, library, shopping mall, school) 51% chose term “library.” 7. 29% of online consumers are “both relatively high-spenders and inclined toward merchant loyalty,” says Jupiter Research, “so long as merchant provides a positive online experience, including an easy-to-use Web site.” 8. “High or hidden shipping charges have led 44% of buyers to reduce their purchases at certain stores, and 36% of buyers have stopped buying because they have been required to register at certain stores.
| | Tantalizing Headlines: Do's and Don'tsWritten by Marcia Yudkin
Put yourself in position of a newspaper or magazine editor scanning newswires and day's email and faxes for relevant content. How would you rate following headlines, actually found on Internet:New Slaves in America HP Wheels Out Year-long Tour Bringing Digital Adventure Directly to Consumers Little Kids Re-introduces Sqwish Ball Adding Shimmer to Sqwish! >From editor's perspective, all three of these headlines stink, because they do not make sufficiently clear what release is about. The first of three is worst, because anyone thinking it concerns human ownership of other humans will roll their eyes upon learning that release touts a book claiming to "break chains of economic bondage" through knowledgeable investing. The second runs aground through its use of mysterious phrase, "digital adventure." In fact, it plugs a traveling exhibition of three truck-mounted houses containing digital cameras, printers and musical devices. The third headline stays away from complete disaster only because company name, Little Kids, happens to signal what product in question is: a kid's toy. Unlike readers looking at headlines in their favorite periodical, editors and other media gatekeepers are not charmed by cute or obscure headlines. Anything mysterious gets in way of their task at hand, finding raw material to turn into articles for their audience. If headline doesn't answer their three paramount questions - What is this? Who is it for? And where is news significance? - they don't have time or inclination to click through and investigate further.
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