Late last Friday afternoon I made one final email check before leaving for
weekend. Much to my surprise there were nearly 1000 email messages waiting in my inbox. And little did I know at
time, there would be thousands more over
next few days.So, I'll bet you're excited to learn this new promotion method that brought in all this email right? Well, before you get too excited, let me tell you this... it's one you should never even _consider_ using.
You see, that windfall of email was not from potential prospects and customers. It was from angry netizens - all recipients of unsolicited email. No, not spam from me, but spam that caused a nightmare for me none
less. And it shut down
site that was responsible, before they even realized they did anything wrong.
The rest of this article shares
few sordid details, including how YOU can avoid similar trouble...
It seems that a company in New Jersey who was new to
online marketing game decided to try some "email marketing". So they bought one of those email lists that bulk email companies sell as "targeted email addresses" and had their host load it to their server.
One posting later their business was bombarded with complaints from angry recipients of
message. Not long after, their website was shut down, all because of one email message.
As for me, my own problems started when
spam hit my autoresponders. My "Welcome to
Bizweb eGazette" autoresponder appeared on
list no less than 17 times. The autoresponder was
one I used when new subscribers asked to be added to my newsletter.
Well it seems that
list of 30,000 addresses had been set up as an unmoderated discussion, and every angry spam recipient was free to reply to
entire list, snowballing
problem into a mass of junk mail in seconds. When my autoresponder replied to
list of 30,000 angry spam recipients over and over with "thanks for subscribing", many of
spam victims figured I was
culprit in
whole mess! And let me tell you, there are more nasty people out there than I imagined.
If I had a nickel for every cuss word and threat that came in over
weekend I could retire today. And I can understand why so many of these people were upset, but unfortunately their anger was misdirected at a fellow innocent bystander.
Now let's get to
main point of this whole story. I'm sure I can keep at least a handful of newbies from getting themselves in hot water like this website did.
I can also prepare my fellow "experienced" web marketers for
day when THEY are
recipient of misdirected anger due to spam.
OK, first
lesson for newbies...
No matter how tempting it may seem to buy an email list and "broadcast targeted email to thousands", it is a trap. And it only takes one message to shut your site down. The sad part is that these bulk email CD's are promoted as "millions of targeted addresses" and you can get them dirt cheap, making them even more tempting. The problem is, nearly every bulk email list comes with a few features you are NOT being told about. For instance...