The Top 10 Priorities That Guard Your Five-Star Reputation

Written by Gala Gorman


TOP 10 PRIORITIES THAT GUARD YOUR FIVE-STAR REPUTATION

Making money doesn’t make your reputation... your reputation makes you money. Gala Gorman

Whether your business is product or service-oriented,repparttar loyalty and dedication of your customers is greatly dependent on your reputation. Your most effective sales force is your existing customer base. Word-of-mouth orrepparttar 104727 personal recommendation, serves to create an expectation that you must only live up to - rather than one that you must create from scratch. The assets of your business have traditionally included property, plant, equipment, and your customer base. Progressive organizations understand thatrepparttar 104728 concept of business assets should be expanded to include their good reputation. By being responsive to change, havingrepparttar 104729 ability to conduct a constructive dialogue with stakeholders, and taking advantage of networked resources,repparttar 104730 organization further extends their tangible and in-tangible non-traditional assets.

Companies are increasingly adopting socially responsible business practices based on sustainable development to ensure efficiency, stimulate innovation, and create top-line growth. This new approach to business requires leadership to re-think priorities with a focus on a longer-term agenda. The socially responsible leader understands that decisions made by management must focus not only on profit-making but also on reputation- building. Fortunatelyrepparttar 104731 latter feedsrepparttar 104732 former.

These arerepparttar 104733 Top 10 priorities that will ensure a sustainable future for your business or organization. After thoughtful consideration, priorities must be established (re-established) and communicated to stakeholders. With every area ofrepparttar 104734 organization working in alignment withrepparttar 104735 vision, mission and values, goals and objectives are more easily reached. To begin repparttar 104736 discovery process, use this list to honestly evaluate your organization’s priorities.

1.Define and demonstrate your values.

A.What products or services do you provide and how do they serve to demonstrate your values? You must first define your values and create your mission with a clear understanding ofrepparttar 104737 values you wish to demonstrate. If your products and services can’t be reconciled with your values, trust is eroded.

B.How will your products or services impact stakeholders? Your stakeholders include stockholders, butrepparttar 104738 group also extends to staff, associates, vendors andrepparttar 104739 community that is directly or indirectly impacted by what you produce. Stakeholders become a far-extending community of concerned parties.

C.What filter is in place for decision-making? Your filter is created from having a clear understanding of your values and mission. Decisions are run through this filter before being communicated or implemented.

2.Create a recognizable image.

A.What is your desired image? Once you have defined your values and mission, you have an easier job of creating your image. You know how you want to be perceived and recognized and, consequently, you can take action that will createrepparttar 104740 desired result.

B.Are your logo and promotional materials consistent and memorable? Your logo is a powerful trigger that creates recognition for your organization. Careful thought and consideration should be given to your logo and how it communicates repparttar 104741 message desired.

C.Does your marketing support and extendrepparttar 104742 desired image? Your marketing plan and program should serve to create and extend your brand recognition. All activities, whether they are marketing related or otherwise, should serve to create and support your brand environment.

3.Know your market and customer.

A.Who is your perfectly-aligned customer? You should be able to readily communicaterepparttar 104743 profile of your perfect customer. By creating this profile, you setrepparttar 104744 universal law of attraction into motion so that you can focus your energy on customers whose values and beliefs are in alignment withrepparttar 104745 organization’s.

B.What does your perfectly-aligned customer expect from your services? If you are focused on serving a customer that is perfectly-aligned with your values, by understanding how they expect to benefit from your services you create a powerful business model. You walk a mile inrepparttar 104746 customer’s shoes.

C.How might you extend your services to exceed expectations? Once you understand customer expectations, you can begin to discover ways to exceed them. It is important to maintain focus and know what you can realistically do without diluting your energy.

4.Strive for perfection.

A.Is perfection expected? Perfection isn’t conditional. It must berepparttar 104747 primary goal regardless of circumstances. Every level of repparttar 104748 organization should understand what it means to perfect its product or service.

B.How are mistakes or errors turned into learning opportunities? Mistakes and errors can be transformed into tremendous opportunities if they are given appropriate consideration. The root cause can be mined for its eye-opening insight into breakdowns in an organization’s systems and infrastructure.

C.Who decides if it’s perfect enough? There must be one clear standard that is demonstrated at every level of an organization. This standard applies regardless of time pressures or circumstances.

5.Treat your stakeholders like family.

A.Do you understand who your stakeholders are? Stakeholders is a fairly new term that extends far beyond an organization’s stockholders or owners. Evenrepparttar 104749 organization’s customers are stakeholders - they have a vested interest inrepparttar 104750 organization’s continued existence and success.

B.Is community encouraged? For example, staff spends more of their waking hours with fellow workers than they do with their own family. By encouraging community through fostering relationships between stakeholders,repparttar 104751 organization creates loyalty, dedication, and commitment.

C.Are wealth creation and benefits shared fairly? Careful consideration should be given torepparttar 104752 distribution of wealth amongst those that are most instrumental in creating it - intrinsically and consequentially. All members of an organization’s family can expect to benefit fromrepparttar 104753 success created by sharing and progressingrepparttar 104754 agenda.

6.Contribute to your local community.

A.Is your local community defined and understood? For some, local may be limited to a 10-mile radius. For others, local will encompassrepparttar 104755 globe. In order to contribute effectively to your local community, you must understand its make-up.

B.Is community participation encouraged and rewarded? The organization should create a win/win relationship with its community. The community provides it with its means for creating success and it gives back torepparttar 104756 community appropriately by allocating and sharing its resources.

C.Do you understand how your local community extends globally? While many organizations may limit their focus to a community that is in their neighborhood, all organizations impactrepparttar 104757 global community in some way, shape, or form. It is instrumental in progressingrepparttar 104758 social responsibility agenda to initiaterepparttar 104759 dialog and take global considerations into account.

Goalsetting - How to Easily Set and Get Your Goals

Written by Lorraine Pirihi


Which ofrepparttar following changes to your life do you want to make to your life this year?

To have a slim and trim body? Find a stimulating job Take up a sport or hobby Buy your dream home Travel to an exotic destination Have more time with your family Establish your own business Double your income Become involved inrepparttar 104726 community Develop your creativity Improve your skills Create a plan for your financial future Have more fun. Enhance your current relationship or find a new partner. All ofrepparttar 104727 above To help you channel your energy into achieving this year's goals, here are some practical ways to get you started. After all, there is no reason why you shouldn't start immediately, is there?

Goalsetting - Getting Started

Write a list of what you want to achieve this year.

Make sure what you've written down is specific, measurable and attainable. Eg. Lose 5 kgs by 30th April.

Write no. 1 againstrepparttar 104728 most important goal. Write no. 2 againstrepparttar 104729 next most important goal.

Continue numberingrepparttar 104730 rest ofrepparttar 104731 goals.

Look atrepparttar 104732 goal with no. 1 next to it. ie. Lose 5 kilos. Start a separate list withrepparttar 104733 heading Lose 5 kilos by 30th April.

Write downrepparttar 104734 action steps you need to take to achieve this goal:

Join gym Decide which specific days and times you will attend Purchase gym gear See nutritionist

Enterrepparttar 104735 action steps into your diary/electronic organiser onrepparttar 104736 day/s you will do these:

Jan 15th - join gym Jan 16th - book nutritionist Attend gym Monday/Wednesday/Friday at 6.00 a.m. Ensure when you book time for yourself in your diary you treat it as a top priority. Unless there is an earthquake or equally devastating disaster occurring, keep that time sacred.

To ensure your goalsetting is successful, it is imperative to write your goals first and then planrepparttar 104737 appropriate steps to take in your diary. Otherwise your goals could end up being wishful thinking!

Goal/Dream Chart Having visual reminders is a valuable part ofrepparttar 104738 goalsetting process. It's a great way to prompt and keep you motivated to follow through. Cut out a picture ofrepparttar 104739 body you'd like to have from a magazine and stick a photo of your head on top of it. Alternatively if you want to recapturerepparttar 104740 way you were some time ago, find an old photo of yourself. You can place these on your desktop, car dashboard andrepparttar 104741 fridge at home.

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