You, on other hand, are standing there with a dollar in your hand to purchase a package of chewing gum.

The cashier is doing nothing to manage situation and, in fact, is having a friendly chat with him about his life while she is ringing up his items.

If you are like most people, you will probably experience angry feelings. Then what should you do? How should you respond?

There are three ways to deal with angry feelings:

1.View situation differently. While angry feelings frequently surprise us and come upon us automatically, it is our ‘self-talk’ that makes us angrier. Change what you tell yourself about what is going on, and you can drastically change your feelings about it. In our example, try telling yourself things like “Maybe he or she isn’t aware this is an express lane,” or “Actually, a few minutes more won’t matter,” or “I’ll speak to manager about issue when I have more time.”

2.Relax and cool down. Once captured by intense angry feelings, we may become incapacitated and unable to problem-solve or to obtain information we need to deal with issue. The solution is to cool down before doing anything.

For example, while standing in line, take in several deep breaths. Count to 10. Tell yourself things like “Calm down,” “This won’t be important tomorrow,” and “I can control my emotions.”

3.Look for alternatives. Look for different ways to respond to situation, before angry feelings overtake you. Maybe you can still get what you want without displaying angry behavior. For instance, try simple information giving (“Are you aware that this is an express lane?”), or assertive communication (“May I get ahead of you since this is an express lane and I only have one item?”)

It is almost always better to try alternatives before expressing anger or aggression!

Choose Your Sunscreen Wisely by Natalie Katsman http://www.natural-aid.com

Going through isles of sun care products, you probably noticed that many offer "Complete UVA/UVB protection". Why do you need to be protected from both, and what is difference between two?

UVA and UVB are two types of ultraviolet rays that change physical and chemical condition of skin. They produce different effects, but at same time enhance each other’s action.

UVB rays are burning rays that cause immediate skin reaction - redness and swelling that you see within hours of sun exposure. As you look at yourself in mirror, you are not likely to think of your sun kissed skin in these terms. It definitely looks better now that there is a glow to it and wrinkles seem to be less visible. But look is deceiving. The glow is caused by increased blood flow to skin as a rescue response to repair damage, and wrinkles are less visible because your skin has just suffered an injury and is puffed.

UVB rays are responsible for skin cancer and cataract.

UVA rays stimulate production of melanin, skin pigment. Melanin is formed in deeper skin layers and reaches surface in two-three days. This is when you see that you got tan. Unfortunately, there is little to be proud about, as tanning is what your body does to protect itself from sun. It is a reaction to potentially dangerous conditions that you expose yourself to.

If your are trying to avoid freckles, age spots, pregnancy mask or any other type of skin discoloration, UVA rays are your first enemy. It is important to remember that while glass windows block UVB rays, they do nothing to shield you form UVA rays.

UVA rays were thought to be less damaging, and common belief was that safe tanning was possible: you block UVB and enjoy bronzing effect of UVA rays. Wrong! Recent research proves that UVA rays may be even more dangerous than UVB. They reach deeper into skin layers and contribute to photoaging and development of melanoma, a very dangerous type of skin cancer.