The PRODUCTIVE HARDWARE The world is debating
Solow Paradox. Named after
Nobel laureate in economics, it was stated by him thus: "You can see
computer age everywhere these days, except in
productivity statistics". The venerable economic magazine, "The Economist" in its issue dated July 24th, quotes
no less venerable Professor Robert Gordon ("one of America's leading authorities on productivity") - p.20: "...the productivity performance of
manufacturing sector of
United States economy since 1995 has been abysmal rather than admirable. Not only has productivity growth in non-durable manufacturing decelerated in 1995-9 compared to 1972-95, but productivity growth in durable manufacturing stripped of computers has decelerated even more."
What should be held true -
hype or
dismal statistics? The answer to this question is of crucial importance to economies in transition. If investment in IT (information technology) actually RETARDS growth - then it should be avoided, at least until a functioning marketplace is there to counter its growth suppressing effects.
The notion that IT retards growth is counter-intuitive. It would seem that, at
least, computers allow us to do more of
same things faster. Typing, order processing, inventory management, production processes, number crunching are all managed more efficiently by computers. Added efficiency should translate into enhanced productivity. Put simply,
same number of people can do more, faster, more cheaply with computers than they can without them. Yet reality begs to differ.
Two elements are often neglected in considering
beneficial effects of IT.
The first is that
concept of information technology comprises two very distinct economic activities: an all-purpose machine (the PC) and its enabling applications and a medium (the internet). Capital assets as distinct from media assets are governed by different economic principles, should be managed differently and be
subject of different philosophical points of view.
Massive, double digit increases in productivity are feasible in
manufacturing of computer hardware. The inevitable outcome is an exponential explosion in computing and networking power. The dual rules which govern IT - Moore's (a doubling of chip capacity and computing prowess every 18 months) and Metcalf's (the exponential increase in a network's processing ability as more computers connect to it) - also dictate a breathtaking pace of increased productivity in
hardware cum software aspect of IT. This has been duly detected by Robert Gordon in his "Has
'New Economy' rendered
productivity slowdown obsolete?".
But for this increased productivity to trickle down to
rest of
economy a few conditions have to be met.
The transition from old technologies to a new one (the computer renders many a technology obsolete) must not involve too much "creative destruction". The costs of getting rid of old hardware, software, of altering management techniques or adopting new ones, of shedding redundant manpower, of searching for new employees to replace
unqualified or unqualifiable, of installing new hardware, software and of training new people in all levels of
corporation are enormous. They must never exceed
added benefits of
newly introduced technology in
long run. Hence
crux of
debate. Is IT more expensive to introduce, run and maintain than
technologies that it so confidently aims to replace? Will new technologies be spun off
core IT in a pace sufficient to compensate for
disappearance of old ones? As
technology mature, will it overcome its childhood maladies (lack of operational reliability, bad design, non-specificity, immaturity of
first generation of computer users, absence of user friendliness and so on)?
Moreover, is IT an evolution or a veritable revolution? Does it merely allow us to do more of
same only in a different way - or does it open up hitherto unheard of vistas for human imagination and creativity? The signals are mixed. IT did NOT succeed to do to human endeavour what electricity,
internal combustion engine or even
telegraph have done. It is also not clear at all that IT is a UNIVERSAL phenomenon suitable to all climes and mentalities. The penetration of both IT and
medium it gave rise to (the internet) is not uniform throughout
world even where
purchasing power is similar and even among
corporate class. Countries post communism should take all this into consideration. Their economies may be too obsolete and hidebound, poor and badly managed to absorb yet another critical change in
form of IT. The introduction of IT into an ill-prepared market or corporation can be and often is counter-productive and growth-retarding.
The CYCLE OF THE INTERNET
Then, of course, there is
Internet.
The internet runs on computers but it is related to them in
same way that a TV show is related to a TV set. To bundle to two, as is often done today, obscures
true picture and can often be very misleading. For instance: it is close to impossible to measure productivity in
services sector, let alone is something as wildly informal and dynamic as
internet. It is clear by now that
internet is a medium and, as such, is subject to
evolutionary cycle of its predecessors. Central and Eastern Europe has just entered this cycle while
USA is
most advanced.
The internet is simply
latest in a series of networks which revolutionized our lives. A century before
internet,
telegraph and
telephone have been similarly heralded as "global" and transforming.
So, what should
CEE countries expect to happen to
internet globally and, later, within their own territories? The issue here cannot be cast in terms of productivity. It is better to apply to it
imagery of
business cycle.
As we said, every medium of communications goes through
same evolutionary cycle:
It starts with Anarchy - or The Public Phase.
At this stage,
medium and
resources attached to it are very cheap, accessible, under no regulatory constraints. The public sector steps in : higher education institutions, religious institutions, government, not for profit organizations, non governmental organizations (NGOs), trade unions, etc. Bedevilled by limited financial resources, they regard
new medium as a cost effective way of disseminating their messages.
The Internet was not exempt from this phase which is at its death throes. It started with a complete computer anarchy manifested in ad hoc networks, local networks, networks of organizations (mainly universities and organs of
government such as DARPA, a part of
defence establishment, in
USA). Non commercial entities jumped on
bandwagon and started sewing these networks together (an activity fully subsidized by government funds). The result was a globe encompassing network of academic institutions. The American Pentagon established
network of all networks,
ARPANET. Other government departments joined
fray, headed by
National Science Foundation (NSF) which withdrew only lately from
Internet.