The 12 Most Important Lessons In Retailing

Written by Bob Nelson


In today's fast-changing and competitive world, operating your own business is a big challenge. If you applyrepparttar following "Lessons Of Operating Your Business" -- you'll improve your income, results and financial success.

1. Know Yourself Know your interests, skills, abilities, and limitations. Having your own business is more than just creating a job for yourself. To be a successful retailer, there are many personal sacrifices and you have to be willing to make them. Your basic roles are in marketing, finance, administration, andrepparttar 106082 responsibility of personnel. To getrepparttar 106083 best results, it is rare for one person to play all these roles equally well. You must know which parts you can handle yourself and which parts you're going to need help with. That's why it's so important to be objective and take a close look at your overall strengths and weaknesses. Ask yourselfrepparttar 106084 following questions: * Do you knowrepparttar 106085 skills critical to your success? * Are you adaptable to changing conditions? * Can you take advice from others? * Do you obtainrepparttar 106086 necessary information to run your business?

2. Plan Ahead Many stores are run by well-intended people who are not informed about their own operation. As a specialty store owner, if you don't knowrepparttar 106087 ins and outs of running your business, you'll soon be out of business. According to leading authorities,repparttar 106088 main reason 80% of all new businesses fail withinrepparttar 106089 first five years is not money, butrepparttar 106090 lack ofrepparttar 106091 right information and knowledge. If you want to succeed,repparttar 106092 trick is to know how to make rightrepparttar 106093 decisions by implementing an effective business plan. Remember, if you fail to plan, and you might as well plan to fail.

3. Know The Industry You can gainrepparttar 106094 greatest competitive edge if you understandrepparttar 106095 intimate knowledge of doing business. The critical difference is to be able track those obstacles that challenge your future survival: The Competition -- Your competitors size, services, location, marketing approach, type of customers, suppliers, and pricing strategies. The Market Environment -- Your local business climate, vacancy rate of commercial space, median household income, level of education, age groups, ethnic population, andrepparttar 106096 demographics of your potential customers. To thrive and prosper, you must be committed to learn, be clear about your objectives, and haverepparttar 106097 desire and energy to accomplish your goals. * Does your area have a population base large enough to support you andrepparttar 106098 competitors? * Should you appeal to a wider range of customers rather than a small segment ofrepparttar 106099 market? * Have you seen changes taking place that have affected where customers are shopping?

4. Understand Your Customer Are you listing to your customers? Make it your business to give your customers what they want, and they will do business and buy from you. They arerepparttar 106100 reason you are in business, and your future depends on them. The products and services you provide should be in direct reflection to their needs. Think in your customers' terms; buy, show, sell, and say things that interest them, not just what interests you. Don't forget, it isrepparttar 106101 customer that determines whether or not you succeed. * Do you knowrepparttar 106102 reasons why customers shop at your store? (service, convenience, price). * Do you seek suggestions from your best customers on ways you can boost business? * Do you use a store questionnaire to aid you in determining your customers' needs? * Do you ever try to re-establish lost or inactive customers?

5. Keep Good Financial Records If you don't know where your money is going, it will soon be gone. The "game of business" is played with computers -- andrepparttar 106103 score is evaluated in dollars and cents. Good financial records are likerepparttar 106104 instruments on an airplane, they keep you posted of your height, direction, and speed. Without them you're flying blind with no controls to guide you to your destination. If you know how much you're spending, buying and selling, you can take control and make your business more money. * Have you computerized your business to streamline everyday tasks and business procedures? * Do you use sales forecasts, expense sheets, and financial statements on regular basis? * Do you evaluate your operating expenses on a regular basis?

6. Manage Your Cash It doesn't matter how unique your business is, you can't survive without cash flow. Money coming into or out of your store isrepparttar 106105 vital component that keeps your business financially healthy. A Cash Flow Statement showsrepparttar 106106 amount of money atrepparttar 106107 start of a period and then shows how much cash was received from various sources andrepparttar 106108 reasons it was paid out. If you budget wisely and knowrepparttar 106109 interval of your monthly income and expenses, you won't have to worry about running out of money. * Watch your monthly overhead and operating expenses ratios * Make a budget and follow an open-to-buy plan to eliminate overbuying * Buy closer torepparttar 106110 selling season to minimizerepparttar 106111 risk of making a bad buy * Don't accept deliveries you can't use or arrive afterrepparttar 106112 completion date

7. Use Sound Management Practices As store owner, you are also a manager. This means knowing how to run your business fromrepparttar 106113 top torepparttar 106114 bottom. You have to make decisions, offer customer service, manage time and resources, and know how to merchandise and runrepparttar 106115 business better than anyone working for you. Value your employees, they're your most valuable asset. Train your employees and provide them withrepparttar 106116 confidence and skills to do their jobs better. Give your employeesrepparttar 106117 opportunity for growth, treat them fairly, pay them what they're worth, and they will help make your business successful.

The Mystery of the Unknown

Written by Dina Safar & Joseph Ghabi


The mystery ofrepparttar unknown – by Dina Safar & Joseph Ghabi Your Work place is no longer available, disaster has struck, and time is money! How many times have you heard these statements? It is a nightmare for CIOs and IT directors to have to explain downtime to their CEO and CFO. For many CEOs and CFOs, what was important yesterday is no longer valid today. Too much concentration and spending has been invested intorepparttar 106081 infrastructure of networking which opposesrepparttar 106082 reality of today, that is more concentrated upon business availability and continuity. What would happen if your company had a small disaster that equals to big trouble? If something happens torepparttar 106083 workplace, then how much will it cost to recover lost data? What contingency plan does your company have? And finally, how much will all ofrepparttar 106084 above costs? This is not an example of psychic divination, it is a mere fact and we all experimented that after September 11th 2001. There are different variations to business continuity, which will all depend on to which extent is acceptable for a company to have a downtime. Is it two days, one hour or perhaps not even a mere 5 minutes? Doesrepparttar 106085 company need business continuity torepparttar 106086 extent of an off-site disaster recovery? Business continuity can be differentiated in two levels. 1-Business continuity where we secure and manage all risks, which may be brought about by technology failure. This includes human error, equipment failure, database corruption, hacking and various other external disasters.

2- Business continuity where we require an offsite backup (Disaster Recovery Site) to resumerepparttar 106087 same level of productivity in case of workplace disruption. The disaster recovery (DR) planning deals with massive site failure whether it is complete or partial. Site failure is typicallyrepparttar 106088 permanent consequence of broadly disruptive forces. Threats to businesses are more obvious today, however, they have always existed and they always will prevail. The event, which occurred on September 11, changedrepparttar 106089 definition of crisis management plans since many companies had disaster recovery plans in place. However, very few had an off-site plan. A DR plan begins with evaluatingrepparttar 106090 vulnerabilities of an organization’s information technology assets. Your business may have done some work towards planning for a possible disaster but will it survive such circumstances? The next important step is to find outrepparttar 106091 effect of a disaster on your business. How much money could you lose ifrepparttar 106092 IT systems are no longer available? How much money would it cost to recover your IT systems? The third step is to develop a disaster recovery strategy that fits your requirements in terms of cost and time. Afterrepparttar 106093 strategy has been definedrepparttar 106094 detailed work of ‘disaster recovery’ begins by implementingrepparttar 106095 plan that will allow your business to survive any situation. Studies have shown that evenrepparttar 106096 best plan will not succeed if it has not been practiced and maintained. On a final note, a long-term program of testing and maintenance should be attempted to ensure thatrepparttar 106097 plan will work at any time.

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