Business: Ten Ways To Improve Your Customer Service

Ten Ways To Improve Your Customer Service

Written by Dan Brown

Here's some simple yet POWERFUL ideas on how to improve your customer service. Nothing can do more for a business than having "happy customers".

1. Stay in contact with customers on a regular basis. Offer them a free e-zine subscription. Ask customers if they want to be updated by e-mail when you make changes to your Web site. After every sale, follow-up with repparttar customer to see if they are satisfied with their purchase.

2. Create a customer focus group. Invite ten to twenty of your most loyal customers to meet regularly. They will give you ideas and input on how to improve your customer service. You could pay them, take them out to dinner or give them free products.

3. Make it easy for your customers to navigate on your web site. Have a "FAQ" page on your Web site to explain anything that might confuse your customers. Ask them to fill out an electronic survey to find out how make your web site more customer friendly.

4. Resolve your customers complaints quickly and successfully. Answer all e-mail and phone calls within an hour. If possible, you repparttar 103488 owner of repparttar 103489 business, personally take care of repparttar 103490 problem. This will show your customers you really care about them.

5. Make it easy for your customers to contact you. Offer as many contact methods as possible. Allow customers to contact you by e-mail. Hyperlink your e-mail address so customers won't have to type it. Offer toll free numbers for phone and fax contacts.

Why Blog?

Written by Jill Hart

It seems everyone these days is talking about blogging. Everywhere I go, I find articles and forums devoted to this craze. I also have heard from many moms who are trying to figure out what a blog is and how they can use one to their benefit.

The term “blog” is short for “weblog”, which just means an online journal or “log”. You can jot down personal thoughts and notes, post articles you’ve written or keep track of interesting websites you find. The sky is repparttar limit, it seems, when it comes to blogging. A blog is something entirely of your own creation and you can use it to share your thoughts with repparttar 103487 world, well….with anyone you can get to read it anyway.

One of repparttar 103488 main debates going on about blogs is whether blogging can be done to improve Search Engine rankings for businesses or to create a buzz about business websites. Both of these can be true if repparttar 103489 blog is used correctly. Many resources show that once a blog is created, many times it is listed in Search Engines within 48 hours. This was true of repparttar 103490 blog I created for Christian Work at Home Moms.

These are many ways to create a blog. The easiest by far is to use one of repparttar 103491 free tools available online, such as Google’s Blogger. You can create your blog for free using their online tools and templates(nothing to download). After you have created repparttar 103492 blog, you can then publish your blog through them and “Wa-La” – your blog is posted online for repparttar 103493 world to see.

Once you’ve created your blog, you will need to decide how you will use it. Will it be a personal blog, full of thoughts and comments for yourself alone or maybe your family? Or will it be a business blog, with articles and tips for potential customers? If you want your blog to be found by others, blogging experts recommend that you begin by setting repparttar 103494 title and descriptions for your blog. These are similar to repparttar 103495 the title and descriptions you set for your website. Try to make them meaningful because they are what people will see when your blog is returned in a Search Engine. If your description is simply “my blog”, you may not draw repparttar 103496 attention you’d like.

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