Telemarketing Skills

Written by Robert Stearns


If you are looking for ways to build your business offline and you expect to make telephone calls to many people, telemarketing (tm) skills can improve your chances of success. The same holds true when you’re working online. The one common denominator in both cases is there is no face-to-face contact.

Many people today work from home as well as inrepparttar office. I believe it’s called telecommuting. If you’re a tm or sales person, you accomplish many tasks contacting prospects and customers as well.

Do you know where to start? Are you provided contact lists of prospects to call? How do you qualifyrepparttar 121488 prospects? Do you know what a gatekeeper is? Are you expected to closerepparttar 121489 sale or forwardrepparttar 121490 prospect information torepparttar 121491 sales organization? If your working in an office or home, isrepparttar 121492 telephone properly setup, do you use a headset and most important of all are you using acceptable contact software on your computer?

SET UP

If your working online trying to develop and grow your business you must at times speak to your customers, clients and prospects by telephone. If working in an office and you’re responsible for any telephone activities involving prospects, client and customers, you most certainly userepparttar 121493 telephone.

Most everyone has a computer and a telephone inrepparttar 121494 home/office environment. Is it set-up properly? The telephone should be next to your workstation on a desk close to your monitor. It is very difficult to hold a phone to your ear while usingrepparttar 121495 computer keyboard to make online entries.

That’s why a good reliable headset is worth its weight in gold. Your company should provide you with a reliable and comfortable headset especially if many calls are being made inrepparttar 121496 tm program. If you have to purchase your own, Radio Shack has a wide range of headsets and prices.

It’s worth it to makerepparttar 121497 expenditure for your comfort and ease of use withrepparttar 121498 telephone and computer. Headset instructions are simple to follow and connect to most any desktop phone.

Let’s face it; if you’re doing tm forrepparttar 121499 local storm door company or selling software/hardware/services consulting for a company, you needrepparttar 121500 best telephone skills that you can muster. Now what do you need to track all those good prospects that you have? You can use a note pad to record all your contact information.

But, that becomes unwieldy and really old fashion. What you really need is a good up to date contact software program that helps you to keep track of your prospects/customers. There are a myriad of programs out there that can help. Some good ones are Contact Plus and Telemagic and Act.

They will dorepparttar 121501 job for you. But searchrepparttar 121502 web for more information and check with your company to assure that they are providing you withrepparttar 121503 best available contact software program.

Unleash the International Potential of Booklets to Enhance Your Cash Flow

Written by Paulette Ensign


Does writing a booklet make you an 'authorlette' ? Yes, it does. That is one of several key reasons to write an informational tips booklet - author status as an expert on your topic. It takes much less time, money, and stress to write a booklet than writing a full-length book, and can bring as many or more benefits.

Writing a booklet means leveragingrepparttar experiences and research you have already done. And you keep allrepparttar 121487 profits fromrepparttar 121488 booklet, with rights to re-marketrepparttar 121489 manuscript any way your creativity and energy allow. If you have already written a book,you might want to divide that book into booklets and make more money from repparttar 121490 parts than you will forrepparttar 121491 whole.

Writing a booklet opens many other doors for you and your business. A few of those doors are:

* Leveragingrepparttar 121492 booklet contents to other formats and languages * Sales of your other products and services * Radio, television, airline, online, and print interviews * Large quantity booklet sales * Domestic and international licensing agreements * Joint sales/marketing ventures * Speaking engagements

Booklets are best written in short action steps, givingrepparttar 121493 reader a jump-start within your topic, with some good solid information. The best length of a booklet is 16 - 24 interior pages. As your reader experiences any success from what they read in your booklet, your credibility increases. They want more of you and more of what you are about. The booklet gives them an opportunity to test drive you.

Their next steps will match their budget, learning style, and overall requirements. Your next step is to help identify what they really need. When your business has a full menu of related products and services, you will jointly be able to unearth what that need is.

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