Taking Your Words SeriouslyWritten by Nan S. Russell
When we ordered stained glass window as an accent piece for our home, artist-proprietor told us he was a bit behind. “So," he said, “to be on safe side, plan on six months." That was two years ago. We still don’t have window. Each time we call or stop in, he has yet another plausible reason why our project isn’t done, appropriate apology and a new promise of a delivery date. What he doesn’t have is credibility.Wishful promises don’t cut it in small-town businesses or big-city corporations. It doesn’t matter what role you’re in. If you tell me you’ll do something, I expect you will do it whether you’re a business, an employee, a co-worker or my boss. You’re one setting my expectations, so why wouldn’t I believe what you tell me? It baffles me. I’ve found in twenty years of management few people meet or exceed expectations they set and they control. I’m not talking about deadlines other people set for you. I’m talking about ones you establish. Maybe it’s because few people take their own words seriously. If you do you can differentiate yourself at work. People who consistently do what they say they’re going to do, without sandbagging, are memorable. They’re people with credibility. They’re ones you want to hire and promote and do business with. People fail to establish credibility without even knowing it. If someone tells me she’ll provide information by Friday, but what she meant was “around Friday," she’ll feel she met her obligation to me when she pushes send on her email Monday morning. I’ll view her as lacking credibility when information for a project I wanted was late. However, if she told me I’d get information no later than Tuesday and delivered it on Monday, while her delivery date remains same, her credibility soars. By managing words that define what others can expect from you, you can surprise and delight your co-workers, boss, and customers.
| | Working at Home - The One Thing You MUST KnowWritten by Trent Brownrigg
Copyright© Trent Brownrigg www.work-at-home-jobs-iowa.com I grant permission to publish this article, electronically or in print, as long as bylines are included, with a live link, and article is not changed in any way (grammatical corrections accepted). Working at Home - The One Thing You MUST Know You will spend more time, effort, money, and headaches in beginning of starting a home business than with practically anything else in your life. However, when it all comes together, hard times will seem like a distant memory because it will all have been worth it. DO NOT GIVE UP! DO NOT GIVE UP! DO NOT GIVE UP! I could repeat that phrase 1,000,000 times and it wouldn't be enough! Remember, there is a very sharp curve when it comes to internet marketing. Your income stays same for what seems like an eternity, and then slowly rises for a while. Before you know it your income suddenly skyrockets seemingly out of nowhere and continues to grow. When your first start to work at home you will spend day after day reading, learning, promoting, spending money, etc... trying to learn all you can to get your home business to make money, and with little results. You want to kick yourself for ever even getting started but now you are on a mission to make it work. After a while you start to break even. You are not losing anything now, at least, and it feels good, but not good enough. You want more!
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