Everyone will see and have a different perception of your business to a point and although, like old adage goes, you can't please all people all time, you must strive to please as many as possible as often as you can.As your business grows, it will take on a life and personality of it's own. Your "Business Personality" is a reflection of you, time and effort you put into it. For those of us with small and home businesses they are an actual essence or reflection of ourselves. We breathe life into something once lifeless. Our clients and customers see this reflection every day by store front we present and by actions we take.
Treat your business as you would a pupil. Lead it, advise it, guide it through rough spots. Don't let it wonder off. Keep it focused on end result. Your end result or business goal should be to service your (key or) target customer.
This is Marketing! Marketing is not necessarily promotion or advertising, although they are great tools to be used in a marketing strategy. Marketing however, is an overview of your business and how it relates to your customers, past. present and future.
Your business no matter what it is, should have one goal in mind, to benefit and relate to your customers. How do you do this? You must first understand how your business is portrayed by audience. Take a look at your business through their eyes!
People are instinctively sensitive to their surroundings. Whether it's restaurant they eat in, or business they deal with. Your business should be sensitive to needs of your customer, a pleasure to deal with and portray image they imagined you should be. Your business should form a friendly, almost family like alliance with your customer and targeted market.
If you expect to be in business for long-haul you better take a look at your business from customers point of view. Too often entrepreneur is all-consumed with sale and loses their way when it comes to portrayal of business. This entrepreneur may have little chance of creating an alliance or a relationship. Everybody wants to come home eventually. Make your business a home to come back to.