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Summary: A leader who wants to consistently motivate people to meet tough challenges and achieve extraordinary results must have a kind heart.
Make The Elephant Jump -- Leading With A Kind Heart by Brent Filson
Leadership is not about getting people to do what they want. If they did what they want, you wouldn't be needed as a leader. Instead, leadership is about getting people to do what they don't want to do (or don't think they can do) – and be ardently committed to doing it.
This paradox lies at heart of all great leadership.
Unlike management, which involves simply care and feeding of your organizational elephant, great leadership gets that elephant to jump.
Anyone who knows anything about elephants knows that they may run, they may stand on their hind legs, they may kneel on their fore legs, they may roll over; but they don't jump.
And that's what leadership is all about: getting organizations to do what they usually can't do, i.e., getting great results consistently.
Now, you can't do jumping yourself. The elephant must do it. You can't push elephant into air. It must jump of its own volition.
Making elephant jump involves cultivating a special relationship between leader and people of organization.
Many leaders misunderstand that relationship. They try to use fear and pain to spur activity needed to achieve consistently great results. "Sure, I'll get this elephant to jump. Just give me a cattle prod!"
But inducing fear and pain are habit forming and ultimately destructive both to leader and people.