Systems for Simplicity: What any Business can learn from McDonald's

Written by David Brewster


Open any book onrepparttar subject of building effective business systems and you are sure to find McDonald's used as a prime example. Now their food mightn't be to everyones' liking, but it has one outstanding characteristic: it is entirely predictable. And few could argue that they haven't been successful.

Consider this: in less than fifty years, McDonald's have built over 29,000 stores based on a very robust system. If you didn't likerepparttar 106399 Big Mac you had in Moscow, you can be sure you would equally dislikerepparttar 106400 Big Macs you might have in Madrid, Melbourne or Manila.

Of course, McDonalds have it easy. Their business has never been about their food - it has always been about their systems. It isrepparttar 106401 sameness of their food, rather than its originality, which is what their customers expect. So it is sameness that they deliver.

Which is hardly what most of us are looking to provide, is it? We are selling a product or a service - not a 'system'. Our creativity, our unique approach, our flexibility to customer needs - these are what we are selling. The McDonald's approach seems anathema.

The reality is that systems have a place in every business because, used properly, they can help us achieve something that every business wants: efficiency and happy customers.

10 Minutes a Day to Organize Your Office

Written by Barbara Myers


10 Minutes a Day to Organize Your Office

No time to organize your office? Follow these daily steps to organize and then maintain your office.

1. On Mondays, de-clutter your office. Remove at least one item which you don't use at least monthly. Take those personal items off your desk. Throw away pens that don't work. Reduce your ketchup/salt/napkin supply by 90%.

2. On Tuesdays, take inventory. Review your supplies and make a list or place an order. Take a few minutes to look through an office supply catalog. You'll find a myriad of useful organizing items.

3. Think on Wednesdays. How can you make better use of your computer? Can you develop a spreadsheet to help organize some aspect of your job? Do you need to find and register for a computer class? Do it today.

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