Strategic and operational Controlling - Early Recognition of Crisis

Written by Stephan Szugat


Assistance in good and in bad times - some enterprises are in a crisis without knowing it. Often it is only noted that something must happen, when customers move away, loans are cancelled, suppliers threatenrepparttar business with stop of delivery and when more and more pressure is put onrepparttar 103852 business. (You find a detailed article about signs of a crisis under http://www.abenetis.com/encyclopedia-article-18.html)

It doesn't have to come that far. To recognizerepparttar 103853 development of business crises early, it requires a suitable Controlling. Controlling has to make business finances, processes, costs and dependences clear and contributes thereby to a higher economic viability. A sensibly action, that smaller and medium sized businesses rarely taken. Result: They often react a lot too late to market influences and crises.

As a basis forrepparttar 103854 Controlling principally servesrepparttar 103855 accounting of a business. Nevertheless, this has torepparttar 103856 result thatrepparttar 103857 Controlling concentrates its work on data fromrepparttar 103858 past. That's why it is necessary to extendrepparttar 103859 operational Controlling with strategic analyses.

However, alsorepparttar 103860 operational Controlling is able to use data from different areas of a company, which allow to recognize weak spots in business development early. It has to be paid attention torepparttar 103861 fact, that data from other company areas have their date of origin before repparttar 103862 accounting data. An example for this is Orders in Process. This is not grasped inrepparttar 103863 accounting. The accounting receives information about an order only when it has been already issued an invoice. Therefore Orders in Process is suitable as an early indicator forrepparttar 103864 Controlling.

Also other data can offer explanation aboutrepparttar 103865 business development. Thusrepparttar 103866 number of customer contacts, new customers or complaints (within a certain period) is an alternative to find out how repparttar 103867 products and services ofrepparttar 103868 business are accepted inrepparttar 103869 market.

Strategic and operational Controlling differ in their attempts, nevertheless, they are a supplement too each other. Requirement for a good operational Controlling is a strategic Controlling which focus on circumstances like working processes, product innovations due to changed customer needs, personnel development as well as to acquisition of customers andrepparttar 103870 search for new sources of supply. The regular analysis of strengths and weaknesses ofrepparttar 103871 business belongs torepparttar 103872 tasks ofrepparttar 103873 strategic Controlling, too.

Trade Show Victory!

Written by Wendy McClelland


Trade Show Victory! by Wendy McClelland 2004 © wmcclelland@shaw.ca

So you're going to have a booth at a trade show. How exciting - or how terrifying - depending on your state of mind!

First of all - remain calm - you're notrepparttar first person to do this. There's some easy to follow tips that will ensure success atrepparttar 103851 show, and give you follow up business too.

Preparation ahead of time is important. Gather allrepparttar 103852 supplies you'll need. Brochures, business cards, product samples, entry forms for a draw, professional signs and any audio visual equipment you'll need. Be sure to ask for electricity from show organizers well in advance if you will need it. Also, do not let any piece of marketing literature leave your booth without contact information on it - people MUST know how to get in touch with you afterrepparttar 103853 show.

Make your booth look GREAT! It doesn't have to cost a lot of money - ask a friend whose got a sense of style to help you create something that is eye catching but doesn't cost too much. Don't over crowd your display area because people get overwhelmed and pass by; but onrepparttar 103854 other hand, don't have so little that people think there's nothing to see. Make sure your sign is professionally printed and hung straight!

Once you’ve set up your booth, stand back about 20 feet and objectively take a look at it. Is it welcoming? Is your sign easy to read? Can people tell what you do BEFORE they get to your booth? These are critical issues that you need to answer beforerepparttar 103855 show.

Atrepparttar 103856 show be friendly - wear a name tag and smile. When people come by your booth, you’ve a VERY short period of time to catch their attention. This isrepparttar 103857 time you need to have something to say. Create a 15 – 20 second “speech” you can recite. For example, if you sell children’s wall murals, why not try this, “Hi there, I’m Julie Lewis and I use paint to create a magical room for your child or an experience that will take you anywhere inrepparttar 103858 world with my wall murals.” Sounds more exciting that “I paint wall murals”, doesn’t it?

Let’s try another one, “Hello, I’m Alex Brown and I create marketing programs for my clients that really make them be unforgettable!”

By having something prepared in advance, you’re always ready to gain a new client! If you’re unprepared you will look very unprofessional.

Encourage everyone who walks by to take a brochure, sample your product or enter a free draw. ALWAYS have a free draw - give away a good prize - it doesn't have to be expensive. Userepparttar 103859 draw entry forms to follow up on with a sales letter, or put on a mailing list for future business.

I'm always amazed atrepparttar 103860 number of business people at trade shows who don't have a draw, and then have no way to follow up with potential customers! Create your draw entry form so that it will provide you with more information than just name and address. Getrepparttar 103861 standard contact information, but also ask questions specific to your products or service. Something like: "are you planning to buy our type of product inrepparttar 103862 next six months?" or "have you heard of our product before?" - Things like that will give you a conversation starter when you call them afterrepparttar 103863 show. If you worry about "bothering people" by calling them, you can addrepparttar 103864 following atrepparttar 103865 bottom ofrepparttar 103866 entry: “I do not wish to be contacted.” – and be sure to leave a check box next torepparttar 103867 sentence. This allows those people who really only enteredrepparttar 103868 draw just to get a prize to be easily weeded out. This way you don’t waste your time isn’t wasted calling them, and you don’t bother people who don’t wish to be called. Most people do NOT check offrepparttar 103869 box that says “I do not wish to be contacted – so don’t worry that you will not have anyone to call.

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