Stay in front of your business - if you don't your competitors will!

Written by Frank Williams


Which existing customer is your business about to lose? What potential customers will go to your competitors instead of you? What new threat will assault your business next week, next month or next quarter? When opportunity knocks is your business ready? Is your organization as fast and competitive as it can be?

There is an old joke about a bear that goes something like this... Two guys are out inrepparttar woods hiking when all of a sudden a huge, black bear starts chasing them. Both hikers end up in a tree, butrepparttar 104427 bear begins to climbrepparttar 104428 tree after them. The first guy gets his sneakers out of his knapsack and starts putting them on. The second guy says, "What are you doing? The first guy says, "I figure whenrepparttar 104429 bear gets too close, we'll have to jump down and make a run for it." The second guy says, "Are you crazy? You can't outrun a bear..." The first guy says, "I don't have to outrunrepparttar 104430 bear. I only have to outrun you...

Outrunning your competition, while providing unparalleled customer service is getting tougher and tougher. Daily, senior executives face an unrelenting assault on their business strategy driven by globalization, faster absorption of newer technology, shorter product life cycles andrepparttar 104431 constantly evolving marketing wild card -repparttar 104432 ubiquitous World-Wide-Web!

If quality wasrepparttar 104433 mantra ofrepparttar 104434 80's and ‘re-engineering'repparttar 104435 business term forrepparttar 104436 90's, then velocity is key forrepparttar 104437 21st century!

Overrepparttar 104438 years, Global Marketing gained an astute appreciation forrepparttar 104439 ways and means of developing and running a successful business inrepparttar 104440 industrial automation industry. After much thought and lots of trial and error, we have learned various ‘truths' and complied them into 10 business axioms.

While there is no magic wand or silver bullet to guarantee success in any business, these 10 axioms will help you traverserepparttar 104441 uncertain and ever-changing market. They will help you develop a business strategy and execute tactics that obtains sustainable growth and above average return to your stakeholders.

We begin with Global Marketing business axiom # 1:

Stay in front of your business - if you don't your competitors will!

This may seem obvious, but all too often Global Marketing is called in to help a client after they are in serious trouble. Many times we find that senior executives wait until growth subsides, profit margins erode and competitive pressures force steep discounting asrepparttar 104442 de facto business strategy. This condition didn't occur overnight, it happens over time.

How do you tell someone who is complacent, that they are complacent? This is not meant to be double-speak, but to convey a powerful point in a pithy manner. No one plans to be complacent in business, it happens slowly over time and one dayrepparttar 104443 company faces severe cut-backs andrepparttar 104444 CEO and management team struggle to find a way forward before bankruptcy becomesrepparttar 104445 only answer.

The sad truth is that this scenario could easily be averted.

Running a business has similar challenges as flying an airplane. Once you define where you wish to go, you fly there. As you fly, adjustments must be made. Changes inrepparttar 104446 weather and head or tail winds effect your speed and direction. Indicators (or measurements) help guide your progress and inform you if you are on track to make your destination as well as determine if you will meet your budgeted time frame. Therefore, meaningful measurements become a key aspect in achieving your travel goals. This is similar in reaching business objectives.

Taking Your Words Seriously

Written by Nan S. Russell


When we orderedrepparttar stained glass window as an accent piece for our home,repparttar 104426 artist-proprietor told us he was a bit behind. “So," he said, “to be on safe side, plan on six months." That was two years ago. We still don’t haverepparttar 104427 window. Each time we call or stop in, he has yet another plausible reason why our project isn’t done,repparttar 104428 appropriate apology and a new promise of a delivery date. What he doesn’t have is credibility.

Wishful promises don’t cut it in small-town businesses or big-city corporations. It doesn’t matter what role you’re in. If you tell me you’ll do something, I expect you will do it whether you’re a business, an employee, a co-worker or my boss. You’rerepparttar 104429 one setting my expectations, so why wouldn’t I believe what you tell me?

It baffles me. I’ve found in twenty years of management few people meet or exceedrepparttar 104430 expectations they set and they control. I’m not talking about deadlines other people set for you. I’m talking aboutrepparttar 104431 ones you establish. Maybe it’s because few people take their own words seriously. If you do you can differentiate yourself at work. People who consistently do what they say they’re going to do, without sandbagging, are memorable. They’rerepparttar 104432 people with credibility. They’rerepparttar 104433 ones you want to hire and promote and do business with.

People fail to establish credibility without even knowing it. If someone tells me she’ll provide information by Friday, but what she meant was “around Friday," she’ll feel she met her obligation to me when she pushes send on her email Monday morning. I’ll view her as lacking credibility whenrepparttar 104434 information for a project I wanted was late. However, if she told me I’d getrepparttar 104435 information no later than Tuesday and delivered it on Monday, while her delivery date remainsrepparttar 104436 same, her credibility soars. By managingrepparttar 104437 words that define what others can expect from you, you can surprise and delight your co-workers, boss, and customers.

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