Sorry, No Customer Service After 4:00 P.M.

Written by David Leonhardt


Sorry, No Customer Service After 4:00 P.M. By David Leonhardt

A few months ago, I wrote about ingenious styles of customer service that every business should know about, mostly because their employees were inflicting them on their customers.

For instance, I warned about "in your face customer service" and "run for cover customer service", two equally effective opposites...like pouring too much sugar on your Cheerios one day, and pouring too much cayenne pepper on themrepparttar next.

I also warned about "do-it-yourself-extortion", "consistent filibuster customer service", "Invisible Man customer service", "present-at-attendance customer service", "customer service on steroids", and "satirical customer service".

You will have to read about these clever anti-sales pitches at: http://www.thehappyguy.com/customer-service.html , because today I want to tell you about a 100% revolutionary approach to customer service that my wife and I discovered in a village high up inrepparttar 134089 mountains.

We were on our annual honeymoon, a three-day escape from parenthood to lick our wounds and give our tattered spirits a chance to recuperate.

To tellrepparttar 134090 truth,repparttar 134091 weekend was more like a marriage encounter. It gave me a chance to find out just who is that strange woman passing me inrepparttar 134092 hallway at full throttle, pinching her nose and radiatingrepparttar 134093 sweet smell of mushy diaper as she whooshes past. And it gave herrepparttar 134094 chance to discoverrepparttar 134095 even stranger man who blows a muffled "Oof!" every time Little Lady invents a new "Hop On Pop" dance move.

Check-in atrepparttar 134096 fairly expensive Resort-on-the-Edge-of-Nowhere was 4:00 p.m., and it was made very clear that we would not be welcome until then. It's always an ominous sign when a resort begins by warning you when you will not be welcome, so we arrived at 4:00 p.m..

At 6:30 we stopped byrepparttar 134097 front desk onrepparttar 134098 way to dinner to request an additional pillow. Being in a sleep-related establishment in, we figured there would an off-chance that this request might be reasonable.

Wrong. The desk clerk could not provide a pillow becauserepparttar 134099 laundry department closed at 4:00, and he had no way of accessing anything that was not right atrepparttar 134100 desk, he told us with a deadpan face.

e-Marginalia: Travel Beyond the Margin

Written by George Davis


Does this sound familiar?

You return from vacation andrepparttar first thing you do is call or email your best friend. You are brimming with exciting news, practically bursting to give a full report onrepparttar 134088 adventure you just enjoyed. And for a couple of days or weeks, you becomerepparttar 134089 authority on diving in Turks & Caicos, skiing inrepparttar 134090 Alps, wine tasting in Tuscany or trekking in Nepal.

People ask you questions, drool over your photographs, beg you for recommendations on where to stay or eat or shop or hike… And it’s fun.

You enjoy being able to share travel experiences with your friends, and they love gettingrepparttar 134091 inside scoop. And let’s face it, you love to prolong your vacation “high” by reliving it in stories, anecdotes, photographs and recommendations.

Well what if you could get published for doing it? What if millions of people aroundrepparttar 134092 world could haverepparttar 134093 opportunity to share in your experience?

e-Margaux.com just launched e-Marginalia, a quarterly 'zine for you to share your travel adventures. You are invited to submit compelling chronicles from your adventure travels, andrepparttar 134094 best original stories and photographs will be published. Atrepparttar 134095 end of each quarterrepparttar 134096 authors ofrepparttar 134097 three most popular stories are rewarded with cash prizes to celebrate their well-earned fame. Fame and fortune (albeit a rather small fortune) on e-Margaux.com!

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