Slice and DiceWritten by Jay Nagdeman
Many financial services power-houses—e.g., Fidelity, CitiBank, Merrill Lynch and MetLife, have adopted a marketing positioning strategy that portrays them as leaders in virtually all segments of market. As a result, their financial sales and marketing campaigns focus on casting a very wide net in order to attract largest possible market.The practices of these industry “Goliaths” have spawned many financial services “Davids” who believe that financial marketing success lies in following example of these behemoths. Unfortunately, these “me too” marketers are squandering a lot of their limited marketing resources since they can not effectively compete simply by mimicking financial marketing practices used by industry giants. For most financial services marketing organizations, trying to pursue every marketplace opportunity is futile. A much more pragmatic, cost-effective financial marketing approach is to maximize impact of their limited marketing resources by focusing messages on only most receptive markets. That focus is achieved through careful market segmentation. Market segmentation is process of partitioning marketplace into customer/prospect groupings that have similar characteristics and are likely to exhibit similar behavior. As a key component of an effective strategic marketing plan, market segmentation can facilitate insightful market analysis, discovery of underserved niches, and use of approaches that achieve competitive advantage. The basis of successful market segmentation is well conceived market research that provides insights into meaningful customer traits and guides prioritization of possible target markets and marketing techniques. General Motors offers an early example of successful market segmentation. In early 1920s GM redefined its marketing strategy by segmenting car buyers into price/quality brackets. They then differentiated their offerings by focusing products, as well as their advertising and marketing promotion, to meet needs of each class of buyers. Thus began renown family of GM products—Chevrolet, Pontiac, Oldsmobile, Buick and Cadillac. Ford, which offered its standardized Model T in “any color as long as it’s black,” was caught flat-footed and was forced to close its main River Rouge plant for nearly a year to retool in an attempt to regain a competitive stance. As GM example illustrates, implementing an effective market segmentation strategy does not require that a firm alter its products or services. What it does require is that company:
| | 12-month 2005 Marketing Calendar that Boost SalesWritten by Sharron Senter
The following is my 12-month promotional marketing calendar. Keep it handy, as you'll need to refer to it throughout coming year when forecasting your promotional messages. By no means is this list exhaustive. In fact, you should add to it based on your industry-related activities. There are many holidays throughout year that may be a natural tie-in with your product or service, such as National Book Week in January, if you're an author or editorial-related service or American Heart Month in February, if you sell health-related services or products. My calendar list focuses on major holidays when most Americans have been trained to spend extra money or participate in a ceremonial activity. Generally speaking, you want to link your marketing promotions to a time of year when customers have their wallets out. Thus, you're simply positioning your product or service as perfect gift or solution for celebrated event. Be Prepared You can never be too early in preparing your marketing campaigns. For example, in order for typical small business owner to prepare for a Valentine's Day direct mail campaign, you'll need to get most of your materials printed and ready to go by third week in January and in mailstream by last week in January, certainly no later than first week in February. I recommend you plan two months in advance. Thus, you should start planning your Mother's Day campaign in early March. Obviously, more involved campaign, more lead time. What's more, some advertising vehicles have extensive lead times, specifically magazines that need your camera-ready ad approximately 6 weeks [possibly more or less] before publication, and newspaper inserts also require a reservation approximately 6-8 weeks before publication. Unique Angle Your promotional angle is key to standing out from your competition. People are going to buy gifts at Christmas, without a doubt. But what makes your service or product so interesting, that shoppers should hand over their money to you instead of myriad of other stores? Find a creative answer, and you'll grow your business.
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