Copyright 2005 Empower Business SolutionsEach year there is a Yellow Pages arms race where competitors in each category are encouraged to out spend each other. There is only one winner in this arms race, and it is not you! Too many advertisers waste their money on Yellow Pages advertising without first considering their marketing strategy. Here are seven ways you can waste your money.
1. Attempting to outspend your competitor As soon as Yellow Pages has convinced you to increase
prominence of your ad, they get your competitors to match or outbid you. This becomes an annual auction, with some categories containing pages of half and full page ads. A buyer can be overwhelmed with choice and may make their decision before they even get to your ad. Priority in listing is given to those who have advertised
longest in a category for a given ad size. You can only get closer to
front by upsizing your ad or if someone else closer to
front ceases advertising.
2. Putting all your eggs in
Yellow Pages basket An advertising decision is something you should only make after you have developed a marketing strategy. Many businesses rush into advertising in
Yellow Pages, just because that’s what everyone else does. You don’t become a leader by following
herd. You need to consider your payback for your investment in this marketing channel. Ask your Yellow Pages consultant how many leads a particular size ad generates in your category. Then ask yourself how many of these leads will you convert into sales, and then decide whether this is a good investment.
3. Engaging in destructive Head to Head Competition When you advertise in
Yellow Pages, not only can potential customers see your ad and your offer, so can your competitors. This can result in price competition that can turn your product or service into a commodity. Yellow Pages make comparison shopping easy for buyers and market research easy for competitors.
4. Spending too much on prominence When spending on a Yellow Pages ad, you can invest in size and colour. Size is important, but what you put in
ad, your copy, is far more important. It is better to go down a size and spend
money you save on a copywriter. Good copy can generate up to 20 times
response as poor copy. Colour is also important, but not as important as size, so go up a size rather than go to colour, which is expensive for its return. If your category is cluttered with large ads, investing in your copy is essential.
5. Relying on Yellow Pages free design service Ad design is important. Yellow Pages do offer a free design service, but its worth what you pay. The typical design is done in 15 minutes. As they are designing tens of thousands of ads you can’t really expect any special attention- especially as there is no charge for
service! When they design your ad, they will appeal to your vanity rather than to your customers. So they will put “Joe’s Plumbing” in
headline. But buyers don’t care who Joe is, and are far more interested in why they should use Joe. This requires some marketing analysis of your points of difference and ultimate service benefits, which won’t happen in 15 minutes!