Selecting a Cell Phone

Written by Deryck Richards


By Deryck Richards

Managing Partner

DESKTRONIX

desktronix.com

(562) 694-2853

More Than Just a Phone

Selecting a cell phone is no longer just about mobile communication – it is now a lifestyle choice. If you don’t selectrepparttar phone that fits your personality, you won’t be happy with it. New cell phones are beginning to have little in common with earlier cell phones. The new models feature color screens, digital cameras, high-speed internet connections, multimedia games, and music playback. In case you were wondering, you can also use them to make phone calls. It’s only a matter of time before everyone has these features on their cell phones.

Text messaging or “texting” is now available standard on most cell phones. It is similar to instant messaging except that messages are sent and received by cell phones instead of computers. Multimedia messaging allows you to send audio, video, and pictures as an attachment to a text message. Multimedia messaging was once seen as entertainment, but is rapidly becoming valuable torepparttar 133474 business world. Real estate agents take photos of houses with their cell phones and employment agencies may use camera phones to photograph job applicants – all away from their office.

Dial In Onrepparttar 133475 Options

Cellular providers inrepparttar 133476 United States use either GSM or CDMA technology. When you buy a cell phone, it is tied to either GSM or CDMA cellular network, but can't be converted from one torepparttar 133477 other. If you ever switch cellular providers, you may also need to switch phones. Most cellular providers now have high-speed data networks. These data networks work with high-end cell phones and special network cards you can purchase for laptops. Data networks usually transmit data slightly faster than a dialup internet connection. These networks are still being developed and are yet to be available everywhere. Look for higher speed networks to be much more common by 2006.



NextWest NextContact™ Packs Broad Functionality into Single System

Written by NextWest, Inc. - VoIP Call Centers


NextWest, Inc.,repparttar leading provider of IP-based business telecommunications and contact center systems, today unveiled its recently enhanced NextContact version 3.4 fully-integrated contact center solution.

An inbound, outbound and blended call center solution, NextContact delivers PBX, VoIP, automatic call distribution (ACD), fax on demand, e-mail and predictive dialing in single-source solution.

NextContact software works with NextWest PCXi to provide fully-integrated convergence that combines analog, digital, wireless and IP capabilities into a single platform. As a result, contact centers have a choice of deploying traditional, IP telephony or combination of both to handle customer contacts through voice calls, voice mail, email, web integration, collaboration and fax.

“Our single source solution delivers a comprehensive list of features unavailable from other contact center vendors,” said Matt Morales, NextWest COO. “Because we provide so many features in a single system, we reduce complex multi-vendor integration and enable distributed traditional or VoIP call centers. NextWest makes it possible for our customers to enhance performance, reduce costs and speed up implementation time.”

One ofrepparttar 133473 most significant enhancements isrepparttar 133474 VoIP phone integration which, combined with an agent console, allows agents to work from home or anywhere inrepparttar 133475 world. Additionally, automatic number identification (ANI) is now configurable by trunk so that call centers can simultaneously promote multiple company products or services easily and economically.

Manually importing phone lists forrepparttar 133476 predictive dialer is now a thing ofrepparttar 133477 past. Phone lists can now be dragged and dropped directly into a folder for ease of implementation.

“With this version of NextContact, we not only focused on usability and performance enhancements,” said Richard De Soto, NextWest Chief Marketing Officer, “we also spent considerable time streamlining management tools and functionality.”

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