Using Grace and Good Sense for Ethical CompetitionWhile all companies have
right to do business; this does frequently present a question with regards to ethical behavior when it comes to competition.
How much should you trust
"other" guy? How much should you tell
"big" guy? How far apart should you really set yourself?
Sure, you can always answer
questions of your competitors, but how much information is enough, and how much is too much? There is a difference between working with integrity, and simply handing all of your “secrets” over to
competition.
These are things you will need to ask yourself every time another competing businessperson or person in a similar industry approaches you with questions with regards to your services, rates, and other business-related information. How much should your competition really know about you?
There are some points that you can politely and professionally decline to give away, but you must have enough integrity to not seek
same information from
competitor to whom you have previously denied your own information. These points include:
Your rates - how you develop your rates is your business, and allowing
competition to know how to calculate rates will lose you an important advantage.
Where you get your sales - you have worked hard to develop your customer base. You needn’t provide your competitors a free ride.