Tracey started her video production company 2 ½ years ago, and after struggling through
start-up phase, she was finally reaping
fruits of her labor. When we talked, it was clear that she was ready to move onward and upward but didn’t know how to go about doing it.“I am so busy these days, but I’m still not getting
level of work I want,” Tracey told me. “I really want to get in with some bigger companies, but I’m always scrambling to get my current projects done.”
“When I first started my business, I just wanted to get some clients, any clients. Now, I have people calling me up to do jobs for them, but those aren’t
jobs I want anymore. I mean, I need them, but I also want to start doing bigger projects for bigger clients.”
“All
people calling me are small business owners I’ve met at
networking meetings I attend. I know we talked before about
fact that I’m not going to meet
reps from
big companies there, so I need to develop a different marketing strategy to reach them, but I just don’t have
time. I keep thinking I’ll reach a point where I’ve got things under control, so I can start pursuing
bigger guys, but I never get there.”
It was clear that Tracey was exhausted from going through
same cycle over and over again, so I thought I would give her brain a reprieve by taking her back in time. “Do you remember when you told me about that guy that you met at a networking meeting last year? He was hounding you about making him a video, but you really didn’t see
opportunity there. He didn’t seem to have any money budgeted for it and didn’t have a clear concept of why he needed it and what he would use it for. You just didn’t feel like he was a good prospect, so you told him that you were too busy to take on his project.”
“Yeah, what about him?”
“Well, there was a time when you would have seen him as a viable prospect. You would have set up a meeting, spent a few hours going to/from
meeting, spent a few more writing up a proposal, placed numerous follow-up calls only to learn that there was ultimately no chance of getting a dime from this guy. Over time, you learned to qualify prospects, so you didn’t waste your time. By
time you met that guy, you already knew how to spot a bad opportunity and had developed
ability to say “no” to them.
“He was easy to turn down. He just didn’t have a clue. There was no way he would have ever turned into a paying client, so it wasn’t hard at all to tell him that I couldn’t help him out. But, I’m not talking about people like that. The people calling me are good prospects, but
projects they need me to do are just small. I just want to start getting some bigger projects too.”
“Well, you say you’ve been trying to get around to marketing to bigger companies for
past eight months, right? But yet, you continue to go round-and-round hoping that you’ll suddenly find
perfect moment to work on your marketing strategy to reach
bigger companies. It hasn’t happened yet so, just for a moment, let’s assume that this cycle will continue indefinitely. What do you think it will take to break it?” I asked her.
“I don’t know. I keep waiting for
right time when things slow down, so I guess
cycle will end when things slow down enough for me to think about it. I was hoping
summer would give me a break, but it didn’t. Maybe
holidays?”
Tracey was doing what a lot of us have done at some time or another. She was letting her business run her instead of her running it. So,
summer didn’t break
cycle and
holidays won’t break
cycle. SHE needed to break
cycle.